GeToday Global Limited
E-Commerce Assistant
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E-Commerce Assistant
Company Description
GETODAY GLOBAL LIMITED is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in the sale of fashion and technology products, the company operates Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada markets. The company focuses on affordability, quality, and timely delivery, serving diverse consumer needs both locally and globally. With a strong foundation in international trade, the company is well-positioned to bridge markets by bringing Asian craftsmanship to the UK and exporting European innovation to Asia.
Role Description
This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery.
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Key Responsibilities
- Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay.
- Monitor orders and ensure timely packing and fulfilment.
- Process returns and manage customer complaints professionally.
- Conduct trend and product analysis to identify high-demand items.
- Collaborate with the team to improve sales performance.
- Maintain high standards of accuracy and attention to detail in all tasks.
Requirements
- Strong communication skills (written and verbal).
- Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay).
- Product analysis and trend-spotting abilities.
- Ability to work independently and as part of a team.
- Basic knowledge of order fulfilment and return handling processes.
- Problem-solving mindset with a customer-first approach.
- Inventory management skills.
- Experience in using AI tools like ChatGPT, Canva, Adobe for poster making will be a plus.
- Marketing skill and logistics management skills are a plus.
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Benefits
- Opportunities for growth within the company.
- Friendly, collaborative work environment.
- Company Pension.
- Pay rate £13.
- Part Time 16-20 Hours/Week.
- Location: IG1 1BF Balfour Business Park.
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