Flo & Dot Ltd
E-commerce & Marketing Coordinator (Retail)
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Be one of the first employees at Belfast’s newest stationery brand.
Flo & Dot is opening this summer and we’re looking for someone exceptional.
Part digital marketer. Part content creator. Part retailer. Part entrepreneur.
If you spend more time on TikTok than watching television… If you know what makes content go viral… If you love beautiful design, independent brands and creating engaging social media… …we’d love to hear from you.
The Opportunity
This is a rare opportunity to help build a brand from the very beginning.
You’ll be responsible for growing our social media presence, managing our Shopify website, creating engaging content and helping deliver an exceptional customer experience in-store.
We’re not looking for years of experience. We’re looking for creativity, enthusiasm, initiative and someone excited by the idea of building something people will love.
This isn’t a typical retail job. You’ll help grow our online presence, create engaging content, manage our Shopify store and support the day-to-day running of our Belfast store. If you’ve always wanted to build a brand instead of simply working for one, this could be the opportunity you’re looking for. You’ll have genuine responsibility from day one and the chance to shape how Flo & Dot grows.
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Key Responsibilities
Digital Marketing
- Create engaging TikTok, Instagram and Facebook content
- Grow our social media following organically
- Stay ahead of trends and identify viral content opportunities
- Plan and schedule weekly content
- Photograph and film products
- Produce short-form videos and reels
- Engage with customers online
- Help build an email marketing programme
- Monitor website analytics and campaign performance
E-commerce
- Manage our Shopify website
- Upload new products
- Write engaging product descriptions
- Optimise collections and merchandising
- Process online orders
- Monitor stock availability
- Improve website conversion
Retail
- Deliver exceptional customer service
- Open and close the store
- Visual merchandising
- Stock replenishment
- Gift wrapping
- Support workshops and events
- Help supervise daily operations
Essential Skills
- Passion for social media
- Excellent written English
- Confident creating short-form video
- Creative eye for photography
- Familiar with TikTok and Instagram trends
- Organised and self-motivated
- Friendly and approachable
- Comfortable working independently
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Desirable
- Degree in Marketing, Digital Media, Business or similar
- Shopify experience
- Canva
- Adobe Creative Suite
- Photography
- Video editing
- Retail experience
- Email marketing (Klaviyo/Mailchimp)
- Google Analytics
Person Specification
We’re looking for someone who…
- Loves discovering new brands.
- Notices beautiful packaging.
- Enjoys creating content.
- Understands what makes people stop scrolling.
- Has ideas rather than waiting for instructions.
- Wants to build something special.
- Is equally happy serving customers and filming a TikTok.
If you already have a personal TikTok or Instagram account you’ve grown, we’d love to see it.
What We Offer
- Competitive salary
- Staff discount
- Flexible working
- Creative working environment
- Opportunity to attend trade shows
- Genuine responsibility from day one
- Opportunity to influence the growth of a new retail brand
We are open to full time, part time, temp or permanent. If you’re the right person, we’ll work with you.
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