MOO
E-commerce Product Enablement Assistant
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MOO
MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400+ strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and Airbnb to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO.
We’re making new and exciting things – and we could really do with your help.
We’re building and improving the way products come to life on MOO.com - and we’d love your help.
Sitting within the wider E-commerce team alongside Trading and Merchandising, we work closely with teams across the business - including Digital Product, Marketing and Creative - to make sure new products launch smoothly and appear beautifully on MOO.com.
Our role is a mix of operational know-how and attention to detail. From setting up new products and maintaining the catalogue, to improving PDPs and supporting merchandising initiatives, we make sure the information behind every product is accurate, structured correctly, and ready for customers to explore.
Ultimately, our goal is simple: make sure every product on MOO.com is easy to discover, easy to understand, and ready to inspire customers.
As an E-commerce Product Enablement Assistant, you’ll help bring MOO’s products to life online.
You’ll support product setup, catalogue maintenance, and updates to Product Detail Pages, listing pages, FAQs, design guidelines, working closely with Product, Marketing, Creative, and Trading & Merchandising teams. Your work ensures products are discoverable, accurate, and ready for customers to explore and buy.
The Person We Want
We’re looking for someone detail-oriented, organised, and proactive. You enjoy working with data, following processes, and making sure things are set up correctly. You’re happy liaising across teams, managing multiple tasks, and supporting projects that improve how products appear and perform on site.
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An interest in e-commerce, digital products, or online retail will help you thrive in this role. Previous experience is great however we’re also interested in hearing from you if you’re a recent graduate or just looking to get into the field.
Responsibilities
- Support the setup and launch of new products and product updates on MOO.com
- Liaise with Tech and Creative teams to help resolve build issues and ensure launches run smoothly
- Maintain and update product catalogue data, ensuring accuracy and consistency
- Assist with updates and optimisations to PDPs
- Support merchandising and trading teams with catalogue and launch knowledge
- Assist in monitoring product and category performance to identify opportunities for improvement
- Ensure product data supports discoverability, filtering, and customer decision-making on site
About You
- The person we appoint to this role will be enthusiastic, proactive and keen to work as part of a team
- Eagerness to work in a ‘test & learn’ culture
- Team player who can keep communication lines open
- Ability to work in a collaborative environment, but comfortable working independently
- Comfortable working at a fast pace
- Having a keen eye for detail is a must
- Organised and able to manage multiple tasks and requests at once
Nice To Have
- Experience working with e-commerce platforms, product catalogues, or CMS tools is a plus
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
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Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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