Ecommerce Guide
E-Commerce Retail Business Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
E-Commerce Retail Business Manager
Company: WeBuyVintage
Location: Cambridge, England, United Kingdom
Posted: 23 Jul
About Refined
Refined is a brand-new venture from WeBuyVintage offering curated collections of affordable pre-loved but fine jewellery to the public. Items will range in date from antique to modern and will always be proudly second-hand, bringing their own sense of history, storytelling and uniqueness. During the first phase Refined will be offered as an online store only, but we hope to open our first bricks and mortar store in early 2027.
The Role
We are looking for an experienced e-commerce manager who will be the face of Refined, you will drive the direction and growth of the brand from day one. This will include; managing a small team of assistants, helping choose the right pieces to sell, promoting the stock on a daily basis to social media and beyond, working with our marketing team and others to help strengthen and build the brand one customer at a time, and all whilst offering amazing customer service along the way.
This is a very hands-on job for someone who likes getting stuck in to whatever needs doing with their staff. You will also be instrumental in developing the physical shop during phase two.
Main Tasks & Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Managing a small team of assistants to oversee the daily running of the business from uploading stock through to processing orders.
- Maintaining relevant records including monitoring and reporting on sales, conversion and trading performance.
- Finding and chasing growth opportunities and reporting back regularly to the WeBuyVintage board.
- Help shape product ranges and merchandising including selecting new stock and help get it ready for sale online.
- Take full ownership of all marketing including: paid digital advertising, email marketing, social media, website, content, PR, copywriting, etc. This may include in-house work and/or working with agencies.
- Work with the business development, marketing and logistics teams at WeBuyVintage to raise brand awareness and ensure Refined gains the right traction to succeed.
- Drive online sales and customer growth.
- Identify opportunities to improve the customer journey.
- Build relationships with customers and the vintage jewellery community.
- Prepare for the launch and operation of Refined's first physical store.
- Recruit, coach and develop the Refined team.
Who We’re Looking For
You’ll be great in this role if you have:
- Proven retail experience and a genuine nerdy passion for antique and vintage jewellery. You are not camera shy, love sharing that passion with others and are savvy with the main online selling platforms.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Qualifications & Experience
Essential:
- A proven background in retail management and a strong understanding/experience of the jewellery sector.
- Experience marketing and growing an online business.
- Proficient with Shopify as well as social media sites.
- Your love for vintage and antique jewellery does not have to be professional, but it has to be genuine and extensive.
- Excellent customer service and relationship management skills.
Desirable:
- Project Management Experience.
- Line management experience.
What You’ll Get
- 4-day working week (Monday to Thursday).
- Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks.
- Employee Assistance Programme - confidential, 24/7 support for you and your immediate family, covering work, personal, and home life matters.
- On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression.
- Competitive pay.
- Be part of a rapidly growing, friendly UK brand.
Compensation & Benefits
- £45,000–£55,000
- Company performance related bonus
Please note this role will be based in our Cambridge office.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills