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About The Company
About Cleo
At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.
Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.
If you’re driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo’s success as we scale, while growing alongside a company that’s scaling fast, this might be your perfect fit.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
About The Role
Cleo moves fast, and the Founder's time is our most scarce resource. We're looking for a highly organised and proactive Executive Assistant to support Barney, Cleo's CEO and Founder.
This isn't a traditional EA role. You'll go beyond day-to-day support - managing projects, optimising workflows, and driving execution across the business on Barney's behalf.
Your work will directly enable him to focus on Cleo's highest-priority activities, and you'll gain real exposure to high-level decision-making in a fast-moving startup.
Key Responsibilities
- Schedule management and coordination - Proactively manage the CEO's complex schedule with a clear understanding of business priorities. Coordinate and prioritise meetings, travel, and events anticipating conflicts and resolving them before they become problems. You may also support other members of the exec team with diary management and travel arrangements.
- Project assistance and task coordination - Support rolling projects by gathering information, preparing materials, and ensuring Barney is well-equipped to make timely, impactful decisions. You'll also own the company newsletter - coordinating contributors and developing new sections.
- Meeting preparation and follow-up - Organise and prepare for meetings: gather relevant information, produce crisp briefing documents, and make sure all necessary stakeholders are ready. Ensure decisions land with clear follow-through.
- Travel and logistics - Oversee all aspects of the CEO's travel - itineraries, accommodation, logistics - optimising for productivity even when he's on the move. Handle the unexpected promptly and keep things running smoothly.
- Communication and liaison - Act as a trusted point of contact for the CEO with internal teams and external partners. Manage communications, ensure timely responses, and facilitate smooth coordination and follow-up across the business.
- Process improvement - Continuously spot opportunities to improve workflows and reduce administrative load - then actually implement the changes.
- Personal assistance - Support Barney with personal matters including bill management and appointment bookings.
- Handle sensitive and confidential information with sound judgement and complete discretion. You represent both Barney and Cleo - the standard is high.
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What We're Looking For
- 5+ years in an Executive Assistant or similar role, ideally in a fast-paced startup or supporting senior executives
- Experience in project management or process improvement is a plus
- Experience managing or coordinating others preferred
- Exceptional organisational skills with the ability to manage multiple priorities simultaneously
- Strong problem-solving abilities and attention to detail
- Clear, concise written and verbal communication
- High level of autonomy and flexibility in a dynamic, fast-changing environment
- High EQ, discretion, and sound judgement when handling sensitive information
- Proactive and self-motivated - you don't wait for instructions
- Strong sense of ownership and drive to deliver results
- Values communication, collaboration, and continuous improvement
- Resourceful and thrives under pressure
- High integrity and professionalism; you represent Cleo and Barney to the highest standard
What do you get for all your hard work?
- A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.
- Opportunity to work closely with the CEO and executive team of a leading global Fintech company
- Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures
- A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.
- Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
- Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we’d love you to spend one day a week or more in our beautiful office.
- Other benefits;
- Company-wide performance reviews every 6 months
- Generous pay increases for high-performing team members
- Equity top-ups for team members getting promoted
- 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days)
- 6% employer-matched pension in the UK
- Private Medical Insurance via Vitality, dental cover, and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities, online and in-person
- We'll pay for your OpenAI subscription
- Online mental health support via Spill
- Workplace Nursery Scheme
- And many more!
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Welcoming Everyone
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.
If there’s anything we can do to accommodate your specific situation, please let us know.
By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice
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