Norfolk County Council
Early Help Advisor - EH CADs
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MASH Early Help Advisor (Children’s Services) | 10696 | Permanent Contract | 37 hours per week | £32,061 to £33,699 per annum | Grade G | County Hall, Norwich
Children’s Services are seeking to recruit an Early Help Advisor based in the Partner & Community MASH Team.
We believe that every child and family need to have the right support at the right time. Prevention and early intervention are our top priority in enabling families to access support to enable better outcomes and stop the family’s needs escalating.
Are you a patient and compassionate person who is able to listen and be curious? We need an Early Help Advisor who can liaise with services, families, and their networks to be the first step towards identifying the most appropriate support. The work can be complex, and no referral will be the same, so being adaptable and flexible is key to the role.
A key part of these roles will be working with colleagues both internally and externally to build capacity and resilience for the future. Understanding of the Continuum of need guidance will be vital to the work.
The role is office based through telephone and email communication, so experience of communicating verbally and in writing is essential. There is need for accurate case recording so the ability to follow process and use computer packages will be needed.
Appointment will be subject to a satisfactory Enhanced Disclosure and Barring Service check to assess the suitability of candidates to work with children or other vulnerable groups.
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Appointment will be subject to Police vetting.
Before you apply, we recommend reading the full [Job Description and Person Specification](https://nccjoblibrary-buhfawbxbvb6brdj.a03.azurefd.net/10696_CADS Early Help Advisor_CHS.docx) to help you demonstrate you meet the criteria.
For an informal discussion regarding this role please contact: Claire Gledhill-Haggith, Team Manager on 01603 306148
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. [https://norfolk.rewardgateway.co.uk/Authentication/Start]
- A Blue Light card [https://www.bluelightcard.co.uk/] for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
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Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle [https://eur02.safelinks.protection.outlook.com/?url=https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN/cSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf.ctrl-state=qofe3tmob_108&_afrFS=16&_afrMT=screen&_afrMFW=1163&_afrMFH=525&_afrMFDW=1280&_afrMFDH=720&_afrMFC=8&_afrMFCI=0&_afrMFM=0&_afrMFR=158&_afrMFG=0&_afrMFS=0&_afrMFO=0&data=05|01|emma.croll@norfolk.gov.uk|711048ee91fb439ca0df08dab8f3665c|1419177e57e04f0faff0fd61b549d10e|0|0|638025652768647030|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=ZyIhjqXgq6+G/TmYvqyLbRm/Z/VHZfFXi4/YMeOq+p8=&reserved=0] using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 16 July 2026 at 23:55
All other applicants closing date: 19 July 2026 at 23:55
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