London Borough of Merton
Early Help Support Coordinator
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Early Help Support Coordinator (Fixed-Term Contract)
About the Role
We are currently recruiting for a 12-month fixed-term Early Help Support Coordinator to play a critical role within Merton’s Community Early Help Team. The position focuses on ensuring children and families receive the right support at the right time, improving access to resources and promoting proactive intervention to enhance outcomes.
This role will involve:
- Providing advice, guidance, information, and signposting to families
- Navigating local services on their behalf
- Championing whole-family approaches
- Supporting the Best Start in Life agenda by fostering early intervention across the borough
A key responsibility is collaborating with practitioners and partners across the children’s workforce, particularly Early Years providers (Private, Voluntary, and Independent settings) to:
- Strengthen pathways to support
- Raise awareness of Best Start Family Hubs
- Help families access appropriate services
- Support practitioners in identifying needs early
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Primary Responsibilities
The Early Help Support Coordinator will undertake the following tasks:
- Provide clear advice, guidance, and signposting to families to help them access relevant support services.
- Work with Early Years providers (PVI sectors) to embed early help practices, ensuring timely support is available.
- Facilitate Early Help assessments and contribute to the creation of SMART family plans.
- Promote the role of Lead Practitioners and coordinate Team Around the Family (TAF) meetings.
- Strengthen cross-organisational partnerships to improve service navigation and reduce dependency on targeted/specialist support.
- Contribute to embedding Community Early Help processes that improve access to critical services for children and families.
Key Requirements
Strong candidates for this role will have:
- Demonstrable experience in early help support, working with families, or disadvantaged communities.
- Deep knowledge of the Best Start in Life agenda and early intervention strategies.
- Exceptional stakeholder engagement skills to build strong relationships with partners, families, and practitioners.
- Ability to collaborate effectively within multi-agency teams, including social care and educational settings.
- Commitment to equality, diversity, and inclusion to reflect and serve Merton’s diverse communities.
- Experience coordinating TAF meetings and developing assessment and support plans would be advantageous.
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Why Work With Us?
We’re proud to service Merton’s diverse communities and diversity values our workforce for the benefit of our team, organisation, and residents.
If you are passionate about driving positive outcomes for children and families and have relevant experience and knowledge in Early Help support and the Best Start in Life agenda, we would love to hear from you.
Next Steps
For an informal discussion about this role, please contact: Jessica Harraway (Early Help Development Manager) 📧: Jessica.Harraway@Merton.gov.uk
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