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Eastern Area Field Service Engineer Mechatronics Maintenance Technician Apprenticeship

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A Mazak apprenticeship is a chance to join the world leader in machine tools and a significant investment in both your future and the future of the organisation. We are looking to recruit Field Service Engineer apprentices who live in the Ipswich, Cambridge, or Norwich areas only.
Wage
Competitive
Competitive wage offered
Minimum wage rates (opens in new tab)
Package for the apprentice in 1st & 2nd year, while located in Worcester would be worth £28,500 (includes a relocation allowance)
Training course
Mechatronics maintenance technician (level 3)
Hours
Normal working hours will be from 08:15 to 16:30, Monday to Friday, but can be adjusted starting as early as 07:45.
37 hours 30 minutes a week
Start date
Monday 7 September 2026
Duration
4 years
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
During your period of training, you will learn how to install, service and repair breakdowns of Mazak CNC Machines
- Learning how to diagnose faults, check machine alignments and change electrical drives, motors and encoders
- Once trained, you will be visiting customers; you should expect to be staying away from home, depending on the distance to the customer's premises
- Whilst completing your apprenticeship, you will be required to spend the first and second year at our state-of-the-art production facility, our European Headquarters based in Worcester, Worcestershire
Where you'll work
We are looking to recruit Field Service Engineering Apprentices who live in the Ipswich, Cambridge or Norwich areas only
For Years 1 and 2 you will be based at Mazak European Headquarters, WR4 9NF and receive training at HWGTA WR4 9GN. You will be required to live in this area for years 1 and 2
For year 3 onwards, return to your home location, where you will continue your apprenticeship
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED
Training course
Mechatronics maintenance technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
- Use information technology, for example to create documentation, communication and information management.
- Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.
- Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.
- Conduct initial assessment of equipment that requires maintenance.
- Formulate plans setting out the methodology of the maintenance activity including timescales and resources.
- Select, prepare and use material, consumables, tools and equipment.
- Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.
- Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.
- Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.
- Manufacture, repair and refurbish components using hand and machine tools.
- Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.
- Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.
- Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.
- Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.
- Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.
- Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.
- Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.
- Produce sketches or drawings to support maintenance activities.
- Communicate in writing. Prepare communications, documents and reports on technical matters.
- Segregate, separate and dispose of waste streams and by-products.
- Apply 4S or 5S principles of housekeeping to the work environment.
- Identify opportunities and make recommendations to improve operational performance.
- Apply continuous improvement techniques.
- Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.
- Follow equity, diversity and inclusion procedures.
- Carry out and record planned and unplanned learning and development activities.
- Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.
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Training schedule


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Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
Duration approximately 40-45 months.
Year 1, between 22-39 weeks are spent at HWGTA Training Centre developing practical engineering skills, alongside one day per week in the classroom, completing the theoretical elements of the EAL Level 3 Diploma in Advanced Manufacturing Engineering.
Year 2, predominantly based in your company, returning to the Training Centre one day per week to complete the specialised elements of their Level 3 Diploma (Development Knowledge).
Years 3-4
Based full-time in your company, developing practical skills and knowledge in preparation for the End Point Assessment to gain your Mechatronics Maintenance Technician Level 3.
More training information
Additional training for functional skills in English and Maths will be undertaken if needed.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.
Essential qualifications
GCSE in:
- English (grade A*-C/ 4-9)
- Mathematics (grade A*-C/ 5-9)
Desirable qualifications
GCSE in:
- Design and Technology (grade A*-C/ 4-9)
- Engineering (grade A*-C/ 4-9)
- Resistant Materials (grade A*-C/ 4-9)
A Level in:
- Engineering (grade A*- E)
BTEC in:
- Engineering (grade Pass)
- Extended Diploma in Mechanical Engineering (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know
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