River Island
Ecommerce Enrichment Executive
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Ecommerce Enrichment Executive
Ecomm Ops (Ecommerce Product Launch / Enrichment Executive)
Department: Ecomm Ops Location: Head Office, Chelsea House
Role Summary
We are seeking an experienced and motivated Product Launch Executive/Ecommerce Enrichment Executive to strengthen our team.
This role involves ensuring that product information within our Product Information Management (PIM) system is accurate, high-quality, and ready for customers. You will collaborate closely with Ecommerce, Buying, and Studio teams to support product enrichment, maintenance, and optimisation for seamless ecommerce performance.
Key Responsibilities
1. Product Enrichment & Cataloguing
- Lead the coordination, organisation, and initial categorisation of products across our ecommerce store and wholesale channels.
- Maintain and improve internal product data pipelines for efficiency.
2. Sample Coordination
- Act as the liaison between the Buying team and Studio team to manage the sample process.
- Ensure accurate and consistent product representation online.
3. Product Copywriting
- Write SEO-friendly, persuasive, and detailed product descriptions that highlight key features and benefits.
- Develop compelling unique selling points and calls to action to drive conversions.
4. Quality Control
- Regularly review product listings for accuracy, categorisation, and branding consistency.
- Work collaboratively with internal stakeholders to correct any discrepancies.
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5. Stakeholder Collaboration
- Align with Buying, Ecommerce Operations, and Studio teams to ensure up-to-date product data.
- Maintain strong working relationships for efficient internal processes.
6. Customer Insights & Feedback
- Analyse customer feedback, including returns data, to refine product descriptions.
- Identify opportunities to improve listings based on real-world customer interactions.
7. Ecommerce Trends & Competitive Analysis
- Stay updated on ecommerce best practices, industry trends, and competitor strategies.
- Attain insights to elevate product visibility and sales performance.
Required Skills & Experience
✅ Strong copywriting and editing skills ✅ Solid understanding of SEO best practices ✅ Exceptional organisational skills and attention to detail ✅ Interest in fashion product presentation ✅ Ability to thrive in a fast-paced, collaborative environment ✅ Knowledge of product categorisation and cataloguing standards ✅ Confident Excel skills (analysis, cross-referencing data)
About River Island
'Sail with us' – River Island is a beloved brand with ample room for growth and advancement. Our team (our "Islanders") consists of diverse, passionate individuals who take pride in our collective success. Whether starting your career here or progressing, every journey is celebrated.
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This role is based at our Head Office in West London – tag your location and join the adventure.
Benefits
💰 50% staff discount on latest products, plus a forum on-site for additional savings. 🛒 Financial wellbeing support through discounts, benefits, and guidance via Retail Trust. 🎉 Onsite gym & subsidised café, plus social events all year round. 👨👩👧👦 Extensive family support, including maternity, paternity, adoption, and fertility assistance. 💻 Flexible working + early Friday finishes and payday treats. 💕 Give as you earn scheme, annual "Giver Island" day, and matched funding. 🎓 Upskilling support via training and qualifications, plus career progression planning. ☀️ 23 days paid holiday, with the option to buy additional leave anytime.
Safeguarding Commitment We are dedicated to safeguarding all employees, adhering to British Values and ** Prevent Duty** requirements. Applications are welcomed regardless of age, disability, ethnicity, gender, religion, sexual orientation, or background. Flexible working arrangements may be considered where feasible.
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