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eCommerce Executive
Overview
The eCommerce Executive supports the day-to-day management, optimisation, and performance of ThruDark's online store. Working closely with the eCommerce Manager, this role ensures that all digital activity - from product setup to campaign execution - is accurate, engaging, and aligned with brand standards.
The role combines technical accuracy with creative execution, ensuring every touchpoint on the site reflects ThruDark's premium positioning and delivers an exceptional customer experience.
Responsibilities
- Create, update, and maintain product listings within Shopify, ensuring all data, imagery, and tagging are accurate and consistent
- Support visual merchandising across collection pages in line with launches, seasonal plans, and trading objectives
- Build and maintain campaign and landing pages using Shopify and associated CMS tools
- Conduct regular QA checks to ensure content, links, and assets meet brand standards
- Support setup and testing of promotions, bundles, and gift-with-purchase offers
- Collaborate with the marketing team to ensure product launches, PR campaigns, and new collections are well represented onsite
- Create and publish SEO-focused content in alignment with the wider content calendar, working with external agencies to execute SEO strategy
- Assist in maintaining consistent brand storytelling and tone of voice across all ecommerce content
- Assist in reporting on ecommerce metrics, making analytical insights to present to the wider team in the weekly trading meeting
- Support the delivery of ad-hoc ecommerce projects, feature launches, and updates as required
- Support on day-to-day operations on the website
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Requirements
ABOUT YOU
- Experience in eCommerce or digital content, ideally within fashion, retail, or lifestyle
- Confident using Shopify or similar eCommerce platforms
- Confident with mass data handling, ideally with experience working with Matrixify
- Good understanding of digital merchandising and SEO
- Comfortable using Google Sheets or Excel for data and workflow management
- Excellent communication skills with strong attention to detail
- Highly organised, able to manage multiple projects and deadlines
- Collaborative and proactive, with a strong sense of ownership and accountability
- Flexible and adaptable to changing priorities.
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Benefits
IN RETURN:
- Be part of a passionate, friendly, and driven team
- ThruDark kit contribution, paid quarterly
- Access to the latest tech and software required for your role
- A starter bundle of ThruDark kit to get you going from day one
- Flexible working hours and hybrid-working options
- Enhanced self-sacrifice pension scheme
- Regular team events and outings
- Onsite gym for personal use
- Private medical cover to support your health and wellbeing.
- Life assurance and critical illness cover for peace of mind
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