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Ecommerce Growth Manager
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Growth Manager
Location: London
About the company
A fast-growing international DTC lifestyle brand operating across multiple global markets is entering a major transformation phase. With a renewed leadership team and increased investment in digital, the business is shifting towards a stronger direct-to-consumer focus and scaling its online growth engine.
The role
This is a hands-on Growth / Ecommerce Operations role focused on running the day-to-day execution of the DTC function. You will sit at the centre of performance marketing, CRM, website optimisation, and agency management.
What you’ll be doing
- Own day-to-day coordination of external agencies (performance, SEO, development)
- Manage email and CRM execution (Klaviyo or similar)
- Run ecommerce merchandising across Shopify
- Oversee website performance, including identifying bugs, issues, and optimisation opportunities
- Lead weekly and monthly performance reporting
- Ensure all partners are aligned and delivering effectively
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What success looks like
- Strong and improving ROAS performance
- Growth in email/CRM contribution to revenue
- Agencies delivering work on time and to a high standard
- Smooth site performance with fast issue resolution
- Readiness for peak trading periods (e.g. Black Friday)
Must-have
- Hands-on experience with Shopify
- Experience using Klaviyo (or similar ESP)
- Understanding of paid media platforms (Meta, Google Ads, GA4)
- Exposure to attribution tools (e.g. Triple Whale, Funnel, Northbeam)
- 2–7 years’ experience in ecommerce / growth / digital marketing
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Nice to have
- Experience running A/B testing programmes
- Dashboarding tools (e.g. Looker Studio)
- Exposure to technical SEO
- Background in DTC / lifestyle / fashion brands
- Experience working with multiple agencies
Profile
- Highly organised and execution-focused
- Strong attention to detail
- Comfortable working in a fast-paced, scale-up environment
- Proactive, hands-on, and eager to learn
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