Lucy & Yak
Ecommerce Trading Executive
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Ecommerce Trading Executive
Ecommerce Trading Executive
We're looking for an Ecommerce Trading Executive who loves creating brilliant online experiences. You’ll be the person ensuring our website and app always look their best—whether that’s launching exciting new collections, bringing campaigns to life, improving navigation, or spotting little tweaks that make a big difference to our customers.
You’ll be organised, curious, and detail-focused, with a commercial mindset and a genuine passion for making online shopping as seamless (and fun!) as possible. Working closely with our Creative, Marketing, CRM, and Development teams, you’ll help shape how Lucy & Yak shows up online every single day.
What You’ll Be Doing
- Keep our website and app looking their absolute best, ensuring everything is up to date, optimised, and ready to support our trading goals.
- Bring new product launches, seasonal campaigns, and promotions to life by coordinating assets, copy, and technical set-up across our digital channels.
- Make it easy for customers to find what they’re looking for by optimising merchandising, search, and navigation.
- Work closely with our CRM Manager to ensure personalised experiences are reflected onsite and support customer retention.
- Partner with our Marketing team to create engaging, high-converting landing pages that help our campaigns shine.
- Monitor site performance, troubleshoot issues, and work with developers or third-party partners to improve speed, functionality, and user experience.
- Keep a close eye on key ecommerce metrics—conversion, revenue, AOV, bounce rate, and basket abandonment—using insights to suggest improvements and new opportunities.
- Champion consistency across the website and app, ensuring every piece of content reflects our brand personality and customer-first approach.
- Stay curious! Keep up with ecommerce trends, platform updates, and competitor activity, bringing fresh ideas back to the team.
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We’d Love to Hear From You If You…
✔ Have a genuine passion for creating brilliant online shopping experiences. ✔ Love the details and enjoy spotting ways to improve things, big or small. ✔ Are highly organised and comfortable juggling multiple projects and deadlines. ✔ Have strong commercial awareness and understand what drives conversion and customer engagement. ✔ Have experience using ecommerce platforms (Shopify experience is a bonus, but not essential). ✔ Enjoy working with data and can turn insights into practical actions. ✔ Like solving problems, testing new ideas, and continuing to improve how things work. ✔ Thrive in collaborative teams and enjoy working with marketers, creatives, developers, and everyone in between. ✔ Bring curiosity, initiative, and a positive, can-do attitude to everything you do.
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What You’ll Get
- A chance to make a real impact at one of the UK’s most loved independent fashion brands.
- Hands-on experience working within a high-performing Ecommerce team.
- The opportunity to work on exciting launches, campaigns, and digital projects with supportive, talented colleagues.
- A 4-day working week (Monday–Thursday), because we believe life happens outside of work too.
- Vitality healthcare package.
- A bright, welcoming office in Brighton – with some of the best views in the city.
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