Lucy and Yak
Ecommerce Trading Executive
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Ecommerce Trading Executive
Ecommerce Trading Executive
We're looking for an Ecommerce Trading Executive who loves creating brilliant online experiences. You'll be the person ensuring our website and app always look their best—whether that's launching exciting new collections, bringing campaigns to life, optimising navigation, or fine-tuning small details that make a big difference to our customers.
You’ll need to be organised, curious, and detail-focused, with a commercial mindset and a true passion for making online shopping seamless—and fun! Working closely with our Creative, Marketing, CRM, and Development teams, you’ll help shape how Lucy & Yak appears online every single day.
What you'll be doing
- Keep our website and app looking their absolute best, ensuring everything is up to date, optimised, and aligned with our trading goals.
- Bring new product launches, seasonal campaigns, and promotions to life by coordinating assets, copy, and technical set-up across our digital channels.
- Improve merchandising, search, and navigation to help customers find what they’re looking for quickly and easily.
- Work with our CRM Manager to reflect personalised experiences onsite and support customer retention.
- Partner with our Marketing team to create engaging, high-converting landing pages that strengthen campaigns.
- Monitor site performance, troubleshoot issues, and collaborate with developers or third-party partners to enhance speed, functionality, and user experience.
- Track key ecommerce metrics (conversion, revenue, AOV, bounce rate, and basket abandonment) and use insights to suggest improvements and new opportunities.
- Champion consistency and branding across the website and app, ensuring content always reflects our customer-first approach.
- Stay ahead of ecommerce trends, platform updates, and competitor activity, bringing fresh ideas to the team.
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What we’re looking for
We’d love to hear from you if you:
- Have a genuine passion for creating brilliant online shopping experiences.
- Love details and enjoy finding ways to improve things—big or small.
- Are highly organised, capable of managing multiple projects and deadlines under pressure.
- Hold strong commercial awareness and understand what drives conversion and customer engagement.
- Have experience with ecommerce platforms (Shopify is a bonus, but not essential).
- Enjoy working with data and turning insights into actionable improvements.
- Are a problem-solver, thrive on testing new ideas, and constantly seek ways to refine digital experiences.
- Enjoy collaborative environments and working with marketers, creatives, developers, and cross-functional teams.
- Bring curiosity, initiative, and positivity to every task.
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What you’ll get
- A chance to make a real impact at one of the UK’s most loved independent fashion brands—Lucy & Yak.
- Hands-on experience working within a high-performing e-commerce team.
- The opportunity to contribute to exciting launches, campaigns, and digital projects with supportive, talented colleagues.
- A 4-day working week (Monday–Thursday), so you always have time for life outside work.
- A Vitality healthcare package.
- A bright, welcoming office in Brighton, with some of the city’s best views.
If you're excited by creating joyful online experiences, love making processes run smoothly, and want to help shape the future of Lucy & Yak’s digital experience, we’d love to hear from you.
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