Harrogate and District NHS Foundation Trust
ED Reception Clerk **Internal Applicants Only**
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Join the Emergency Department Team as a Reception Clerk
An exciting opportunity has arisen at Harrogate District Foundation Trust to join the Emergency Department team as a Reception Clerk.
If you have fantastic communication skills and are confident working on a computer and want to make a difference, we want to hear from you.
Responsibilities
The post holder will be required to provide a professional, efficient, and comprehensive reception service within the department’s reception desk, fulfilling all necessary reception, clerical, administrative, and general tasks required to facilitate and record patient treatment using paper-based health records and information technology systems.
- Be familiar with, and work to, the protocols and policies of the Emergency Department and Trust policies.
- Closely liaise with other disciplines while remaining courteous to provide reliable and quality service to patients, relatives, and carers, healthcare professionals, internal departments, and outside organizations.
- Be aware of the Health and Safety aspects of staff and patients and promote a safe environment to work in.
- Commit to further training as required by the role and, when competent to, assist in the training of others.
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About Harrogate and District NHS Foundation Trust
At Harrogate and District NHS Foundation Trust, we provide 'outstanding' care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives, and opportunities for personal and professional development.
- An inclusive and supportive culture - Our Trust encourages staff to bring their whole selves to work, and active Staff Networks identify areas for improvement.
- Staff Recognition - As well as regular appraisals, we recognize staff with our Making a Difference and Team of the Month Awards.
- Employee Support and Wellbeing - We have a comprehensive Employee Assistance Programme, counselling service, and fast track physiotherapy service for employees.
- Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing, and inclusion.
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Contact Information
For further details or informal visits, contact:
Name: Tom Gill
Job Title: ED Service Manager
Email Address: tom.gill1@nhs.net
Dan Ward - ED Clerk Coordinator
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