StoryTerrace
Editorial Project Manager
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Editorial Project Manager
Project Manager (Editorial Operations) - Ghostwriting & Memoir Publishing
About the Role
This is a unique kind of project management role: every project is someone's book — their life story, or the expertise they've spent a career building — and you're the one who makes sure it actually gets made well.
In this role, you’ll juggle complex, creative live projects at various stages, each with its own client, writer, and production team. Each day might bring five urgent client conversations across five distinct projects.
You’ll need genuine editorial judgment to provide writers with actionable feedback that elevates their work while ensuring an exceptional publishing experience. At its core, this role protects the process’s integrity—not prose—by establishing clear structure and accountability, allowing all contributors to excel while keeping projects on track.
About Us
StoryTerrace transforms life stories into books through its proprietary software platform, Bookmaker. We lead the market in ghostwritten memoirs in the UK & US, with a rapidly growing PRO line focused on thought leadership books for public speakers and C-level executives.
What You’ll Do
- Manage 60–80 concurrent projects across editorial, production, and design phases for Classic & PRO lines.
- Serve as the single point of contact between clients, writers, strategists (PRO), development editors (PRO), designers, and the internal team.
- Review editorial outputs, compare them against our benchmarks, and deliver constructive, specific feedback to writers without acting as a hands-on editor.
- Build and maintain trust with clients, guiding them empathetically through often emotionally charged processes via phone & email.
- Handle high-stakes conversations, including difficult subject matter, frustrated clients, and unmet expectations, with emotional intelligence.
- Identify, present, and close upsell opportunities with sharp commercial awareness, recognising the value you manage.
- Troubleshoot production issues, resolve what you can, and escalate unresolved challenges.
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About You
Required
- 3–4 years of experience managing multiple concurrent projects & stakeholders in a fast-paced, client-facing environment. Publishing, media, or content backgrounds are welcome—but strong non-sector candidates with operational, stakeholder-driven experience are equally valued.
- Strong editorial judgment: Ability to read a manuscript, identify strengths and weaknesses, and craft professional, usable feedback for writers.
- Track record in client relations, including confidence in navigating complex or emotional conversations in real time—not just via email.
- Commercial awareness: Understanding client relationship value and natural upselling with credibility.
- Comfort with systems, new tools, and AI-enabled workflows.
- Based in and eligible to work in the UK.
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Nice-to-Have
- Background in publishing, media, or book production.
- Degree in English, Creative Writing, Journalism, or a related field.
- Direct experience with ghostwriting, memoir, or thought leadership publishing.
Compensation, Perks & Benefits
- Annual base salary: £32,000–£34,000 (depending on experience), plus bonus & commission.
- Flexible hybrid role: 1-office day per week (Aldgate, London).
- 25 vacation days + 8 UK bank holidays.
- Pension plan (4% employer + 4% employee contribution).
- Private healthcare coverage.
- Work on a meaningful product with real emotional impact every day.
- A collaborative, mission-driven culture within an international scale-up.
Join Us
At StoryTerrace, people mean as much as product. We hire for heart, drive, and potential—commitment to diversity, and a team that reflects varied backgrounds and experiences. This isn’t just a job; it’s a chance to shape emotionally resonant stories.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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