StoryTerrace
Editorial Project Manager
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Editorial Project Manager
Project Manager (Ghostwritten Memoirs & Thought Leadership Books)
About the Role
This is a unique kind of project management role: every project is someone's book — their life story, or the expertise they’ve spent a career building — and you’re the person who makes sure it actually gets made well.
You’ll juggle complex, creative live projects at varying stages, each with its own client, writer, and production team—some days that means five urgent client conversations before lunch, across five different projects. You’ll need sharp editorial judgment to give writers feedback that sharpens the work while delivering an exceptional publishing experience.
At its core, this role safeguards the integrity of the process, not the prose: creating the structure and accountability that allow all contributors to do their best work while keeping the project on track.
About Us
StoryTerrace turns life stories into books using its proprietary software platform, Bookmaker. We are the market leader for ghostwritten memoirs in the UK and the US. Our fast-growing PRO line focuses on thought leadership books for public speakers and C-level executives.
What You’ll Do
- Run a portfolio of 60–80 concurrent projects, managing the full timeline across editorial, production, and design phases for both PRO and Classic lines.
- Be the single point of contact between:
- Clients
- Writers
- Strategists (PRO)
- Development editors (PRO)
- Designers
- Internal team
- Review editorial outputs and assess them against production benchmarks, giving clear, specific, constructive feedback to writers—without being a hands-on editor.
- Build genuine trust with clients via phone and email, acting as a calm, confident, empathetic guide through what’s often an emotional process for them.
- Handle complex, high-stakes conversations, including:
- Difficult subject matter
- Frustrated clients
- Missed expectations with emotional intelligence and professional steadiness.
- Identify, present, and close upgrade opportunities within your portfolio, with commercial awareness of the value you’re managing.
- Troubleshoot production problems—solve what you can and escalate what you can’t.
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About You
Required:
- 3–4 years’ experience managing multiple concurrent projects and stakeholders in a fast-paced, client-facing environment.
- A track record with client relationships, including confidence navigating nuanced or emotionally complex situations in real time (not just via email).
- Editorial judgment: ability to read a manuscript, identify strengths and weaknesses, and translate insights into feedback professional writers can act on.
- Commercial awareness—understanding the value in client relationships and the ability to spot and credibly support upsell opportunities.
- Comfort with systems, new tools, and AI-enabled workflows.
- Must be based in or eligible to work in the UK.
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Nice to Have:
- Background in publishing, media, or book production.
- A degree in English, Creative Writing, or a related field.
- Direct experience with ghostwriting, memoir, or thought-leadership publishing.
Compensation, Perks & Benefits
- Annual base salary: £32,000–£34,000 (dependent on experience), plus bonus and commission scheme.
- Hybrid role with 1 office day per week (Aldgate, London).
- 25 vacation days + 8 bank holidays.
- Pension contribution: 4% employer + 4% employee.
- Private healthcare.
- A chance to work on genuinely meaningful product with real emotional impact.
- Collaborative, mission-driven culture in an international scale-up environment.
Join Us
At StoryTerrace, we’re as passionate about our people as we are about our product. We believe in hiring for heart and drive, committed to building a team that reflects a wide range of backgrounds and experiences.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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