Serco
Education Inclusion Practitioner
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: HMP Dovegate, Staffordshire ST14 8XR
Salary: £26,294 plus excellent benefits
Schedule: 08.15 am – 5.00pm, Monday to Friday. 40 hours per week
Ready to impact a better future?
As an Education Inclusion Practitioner in our Justice and Immigration team, you’ll provide specialist inclusion, SEND (special educational needs and disabilities), and pastoral support that helps learners access education safely and successfully. Your work will promote confidence, resilience, and positive engagement — supporting rehabilitation and helping individuals develop the skills they need for a more positive future.
You’ll play a vital role in creating an inclusive learning culture across the prison. Working closely with colleagues, you’ll ensure learners with additional needs have the right support, encouragement, and adjustments to progress with confidence. Your work will help reduce barriers, boost employability, and contribute to safer, more supportive communities.
What you’ll do as an Education Inclusion Practitioner
You’ll Be Entrusted To
Carry out diagnostic assessments, screeners, and profiles to identify learning needs and ensure these are shared with relevant colleagues. Develop and review Individual Learning Plans (ILPs), maintaining a caseload and meeting required CDI timescales. Deliver personalised academic and pastoral interventions for learners with SEND, neurodiversity, or other additional needs. Staff and manage the Resilience Room as a calm and structured environment that supports reengagement and behaviour regulation. Provide guidance to tutors on adaptive teaching, reasonable adjustments, and inclusive practice. Maintain accurate records on CMS, including learner attendance, progress, and support interventions. Work collaboratively with prison officers, healthcare, psychology, safer custody, and offender management teams. Follow all safeguarding, security, and compliance procedures, maintaining the highest professional standards. Contribute to continuous improvement, inspection readiness, and service development activities.
Does this sound like you?
You’ll be a great fit for this role if you have:
Experience supporting learners with SEND, neurodiversity, or additional learning needs in an educational or support environment. Knowledge of inclusive teaching strategies, access arrangements, and behaviour support approaches. Experience delivering pastoral or mentoring support and developing personalised learning plans. Strong communication skills, with the ability to build rapport with vulnerable learners. Calm, resilient behaviour management skills, and the ability to work confidently in a complex environment. Competent ICT skills for maintaining accurate and timely records.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Vetting And Checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
Holidays: 23 days plus bank holidays (icreasing to 25 with tenure) Pension: Up to 6% contributory pension scheme Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Let’s impact a better future, together. Apply today.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills