Serco Plc
Education Inclusion Practitioner-HMP Dovegate

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Education Inclusion Practitioner Location: HMP Dovegate, Staffordshire ST14 8XR Salary: Competitive plus excellent benefits Schedule: 08.15 am – 5.00pm, Monday to Friday. 40 hours per week Ready to impact a better future? As an Education Inclusion Practitioner in our Justice and Immigration team, you’ll provide specialist inclusion, SEND (special educational needs and disabilities), and pastoral support that helps learners access education safely and successfully. Your work will promote confidence, resilience, and positive engagement — supporting rehabilitation and helping individuals develop the skills they need for a more positive future. You’ll play a vital role in creating an inclusive learning culture across the prison. Working closely with colleagues, you’ll ensure learners with additional needs have the right support, encouragement, and adjustments to progress with confidence. Your work will help reduce barriers, boost employability, and contribute to safer, more supportive communities. What you’ll do as an Education Inclusion Practitioner You’ll be entrusted to: Carry out diagnostic assessments, screeners, and profiles to identify learning needs and ensure these are shared with relevant colleagues. Develop and review Individual Learning Plans (ILPs), maintaining a caseload and meeting required CDI timescales. Deliver personalised academic and pastoral interventions for learners with SEND, neurodiversity, or other additional needs. Staff and manage the Resilience Room as a calm and structured environment that supports reengagement and behaviour regulation. Provide guidance to tutors on adaptive teaching, reasonable adjustments, and inclusive practice. Maintain accurate records on CMS, including learner attendance, progress, and support interventions. Work collaboratively with prison officers, healthcare, psychology, safer custody, and offender management teams. Follow all safeguarding, security, and compliance procedures, maintaining the highest professional standards. Contribute to continuous improvement, inspection readiness, and service development activities. Does this sound like you? You’ll be a great fit for this role if you have: Experience supporting learners with SEND, neurodiversity, or additional learning needs in an educational or support environment. Knowledge of inclusive teaching strategies, access arrangements, and behaviour support approaches. Experience delivering pastoral or mentoring support and developing personalised learning plans. Strong communication skills, with the ability to build rapport with vulnerable learners. Calm, resilient behaviour management skills, and the ability to work confidently in a complex environment. Competent ICT skills for maintaining accurate and timely records. Vetting and checks:
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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
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StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
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Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
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An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. What we offer Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year) Pension: Up to 6% contributory pension scheme Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Let’s impact a better future, together. Apply today.


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All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
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