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Job Description: Education & Training Lead
Job purpose
Defines and leads the site E&T roadmap to build organizational capability and support CBN and business objectives. As the E&T Pillar Leader and regional E&T CoD member, ensures workforce capability is developed in line with E&T strategy, standards, and governance within the MSE framework.
What would be your key responsibilities?
Strategic E&T Leadership & MSE Business Partnership
- Drive Site Capability Strategy: Serve as the primary strategic partner and subject matter expert (SME) to the Site Leadership Team, steering the Mars Supply Excellence (MSE) Education & Training (E&T) pillar.
- Define Capability Frameworks: Design, implement, and govern the factory capability framework in strict alignment with MSE guidelines; establish clear role definitions, standardized skill assessment processes, and highly visible site-wide training matrices across all value streams.
- Manage E&T Budget: Architect, negotiate, and govern the site training budget to ensure alignment with the site financial plan while maximizing return on learning investment.
Cross-Functional Collaboration & Standardization
- Standardize Learning Processes: Partner closely with regional and local SMEs, Value Stream Managers, and Team Leaders to establish, maintain, and audit sustainable site-level E&T process standards.
- Systematize Knowledge Flow: Own and optimize the site’s structured onboarding, cross-training, knowledge capture, and knowledge transfer programs to ensure standard work is consistently sustained.
- Manage External Vendors: Source, evaluate, and manage strategic partnerships with external training providers to supplement internal capabilities where required.
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Training Execution, Tooling & Technology
- Deploy Digital Learning Tools: Design, implement, and facilitate engaging learning tools, utilizing the Learning Management System (LMS) to track, measure, and scale shop-floor capability.
- Deliver Hands-on Training: Deliver high-impact training on core operational topics (including Quality & Food Safety (Q&FS), Structured Problem Solving, and Autonomous Maintenance (AM)) and spearhead "Train-the-Trainer" programs to build a self-sustaining coaching culture.
Team Leadership & Business Continuity
- Lead and Develop People: Direct and coach the site Training Coordinators, ensuring they effectively execute job assessments to validate shop-floor skills.
- Mitigate Capability Risks: Proactively analyze skill gaps and training matrices to update curriculum, safeguard business continuity, and directly support site performance targets.
What are we looking for?
- University degree in a technical field
- Several consistent years of experience in Supply/Manufacturing
- Strong knowledge of TPM, Lean, and Operational Excellence principles
- Experience with competency-based training, skill matrices, and learning systems
What can you expect from Mars?
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry-competitive salary and benefits package, including a company bonus.
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Mars is committed to providing access, equal opportunity, and reasonable adjustments for individuals with disabilities, long-term health conditions, or who are neurodiverse during the application and recruitment process. To request reasonable adjustments, complete our Reasonable Adjustment Request Form here.
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Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.
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