Intact Insurance UK
Effectiveness & Experience Consultant
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Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team
In your role, you will help strengthen consultant effectiveness and experience across Intact, supporting the delivery of business priorities through high quality insight, collaboration, and continuous improvement. Your work will shape how HR delivers value, helping create a consistent, efficient, and positive experience for colleagues while improving outcomes across the organisation.
You’ll Make An Impact By
- Help to create the roadmap to improve the HR function and improve the employee experience.
- Delivering high quality activities and outputs that support improvements in HR effectiveness and consultant experience.
- Shaping solutions using insight, data, and stakeholder input to meet business needs and drive meaningful outcomes.
- Dealing with multiple deliverables and priorities, ensuring progress is maintained and risks are identified and addressed.
- Collaborating across HR and wider functions to support coordinated delivery and stakeholder alignment.
- Supporting implementation and adoption of ideas, helping embed changes and improve overall performance.
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Your Skills And Experience
- Excellent analytical thinking with the ability to interpret data and develop practical, insight led solutions.
- Positivity working with stakeholders across multiple functions and influencing through clear communication.
- Ability to manage competing priorities in a dynamic environment while maintaining quality and accuracy.
- Experience supporting projects or change with a focus on delivery and continuous improvement.
- High attention to detail with a focus on delivering consistent and reliable outcomes.
Why You’ll Love It Here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
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- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
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