CBRE
Electrical Engineer- Continental Shift
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Electrical Engineer- Continental Shift
Critical Services Shift Technician – London
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Critical Services Shift Technician to join our team in London.
About the Role
As a CBRE Critical Services Technician, you will resolve and complete day-to-day work orders to ensure customer satisfaction targets are met within required time frames. This role falls under the Critical and Technical Services job function, responsible for technical maintenance in critical client environments.
Note: This position operates under a continual shift pattern (mix of days and nights).
Role Responsibilities
- Qualify and act as an Authorised Person (AP) within six months of onboarding
- Maintain an up-to-date log of completed and outstanding items via the in-house system
- Ensure compliance with company, client safety, and security requirements from all contractors and staff
- Participate in the Critical Services training program
- Maintain effective communication between clients and the management team
- Collaborate with other technicians by sharing skills and problem-solving expertise
- Cover shifts—holidays, training, and sickness—for other team members
- Track and complete Critical Services Planned Preventative Maintenance (PPM)
- Log and resolve out-of-line situations via incident reports
- Troubleshoot straightforward problems using established procedures (limited discretion)
- Operate within clearly defined duties under direct supervision and guidance
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Skills & Requirements
Essential Skills
- Strong technical and faultfinding skills
- Qualifications: minimum City & Guilds in Electrical (or equivalent HNC)
- Excellent administrative skills
- Fully computer literate
- Proficiency in the Microsoft Office suite
- Strong interpersonal and communication skills
- Ability to draft and maintain procedures
Desirable Skills
- Electrical/Mechanical apprenticeship or equivalent program
- Experience with report writing
Essential Knowledge
- Deep understanding of Mechanical & Electrical Services
- Ability to interrogate and operate Building Management Systems (BMS)
- Knowledge of business-critical services, including UPS, generators, and communications rooms
Desirable Skills/Experience
- Certified in 18th Edition IEE Regulations
- High Voltage (HV) training
Essential Aptitudes
- Ability to work under initiative
- High personal integrity
- Ownership-driven—completes all tasks thoroughly
- Strong self-motivation for exception service
- Confident, organised and able to prioritise under pressure
- Stability and self-assurance in dynamic environments
- High energy levels suitable for critical business needs
- Commitment to exceptional customer service
- Adaptable working hours, including on-call duty
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Interpersonal Mechanics
- Effective team collaboration
- Highly analytical mindset
- Initiates and executes solutions independently when needed
Core Competencies
Essential
- Exceptional customer focus
- Deep understanding of customer requirements and standards
- Ability to build enduring client relationships
- High responsiveness to demands
- Concise written and spoken communication
Desirable
- Proactive personality—exceeding goals beyond expectations
Why Join CBRE?
By becoming part of CBRE, you align yourself with the global leader in commercial real estate services. We provide innovative solutions, empower a dedicated collaboration culture, and embrace diversity in skillsets and backgrounds. Here, professionals chart their own development pathways under shared values:
- Respect
- Integrity
- Service
- Excellence
We welcome all applicants and encourage you to realise your full potential with us.
Applicant AI Use Disclosure
We prioritise human interaction in our recruitment process—understanding individual experience, skills, and aspirations. As such, we do not utilise AI tools for hiring decisions and kindly ask applicants to disclose any use of AI in the application or interview phase.
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