QS (Qualifying Supervisor) Electrical Supervisor – New Opportunity!

As a office/site-based operational Technical Supervisor, you will be responsible for delivering a range of work streams including carrying out installations, improvements, and responsive and planned maintenance. Directly managing up to 20 operatives and engineers, you will take responsibility for delivering the Emergency lighting programme and related maintenance services to customers and clients across various contracts. You will be expected to utilize your expert technical skills and knowledge to support the Service Delivery Manager in maximising productivity and efficiency to deliver excellent contract performance and meet business objectives.

Competencies & Attributes

• High Attention to Detail: Essential for auditing complex technical test results and spotting discrepancies before certificates are formally submitted.
• Authoritative Technical Knowledge: The ability to act as the final decision-maker on complex electrical faults or technical queries escalated by the field engineers.
• A Mentoring Mindset: A focus on coaching the 20 operatives to improve their testing standards and documentation accuracy.

Key Responsibilities

• Supervise Electrical related operations across a range of building construction maintenance activity for various clients and contracts, delivering quality services that achieve business objectives and meet customer needs.
• Monitor the performance of the supply chain (ensuring appointments are attended to on time and in line with contractual stipulations, taking appropriate action and advising line management as/when discrepancies occur).
• Visit sites to undertake inspections of works and/or liaise with trade operatives, customers, contractors, or statutory bodies to resolve any day-to-day operational issues.
• Direct management of up to 20 trade operatives/engineers and the Council’s DLO workforce per the Services Management Contract (conducting 1-2-1’s, review meetings, delivering tool-box talks and conducting meetings or investigations as needed).
• Undertake and record work-in-progress, post inspections, health and safety inspections and act accordingly on findings.
• Ensure all correspondence, including any complaints, are responded to within agreed timescales and to a high standard.
• Ensure that all statutory and legal requirements are met in respect of staff, buildings, residents, and the public; adopt the company’s positive culture for health safety and wellbeing (HSW) management across all aspects of our work.
• Undertake a proactive, committed approach towards commercial focus and awareness to deliver services efficiently and effectively.
• Ensure that the customer experience is positive, and the service delivery operations focus on achieving excellence in customer service and the highest standards of safety and quality are achieved.
• Accountable for the efficient and effective delivery of contracts within financial targets (ordering works, reviewing and validation claims from operatives/engineers and ensuring costs are accurately recorded).
• Certificates & Sign-off: Review, validate, and sign off on all Electrical Installation Certificates (EICs), Electrical Installation Condition Reports (EICRs), and Minor Works certificates generated by the 20 operatives.
• NICEIC/NAPIT Compliance: Act as the primary point of contact for external regulatory bodies, ensuring the company maintains its approved contractor status and successfully passing annual assessments.
• Technical Auditing: Sample and audit completed site works specifically to verify compliance with BS 7671, ensuring any deviations are corrected immediately.
• Qualifying Status: Meet the corporate definition of a Qualifying Supervisor, maintaining your own continuous professional development (CPD) to protect the company’s technical standing.