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Together we are Trusted to Serve Scotland.
This is an exciting time in E&M and Property Services, with the implementation of structure changes following a strategic review along with the merge with Property Services, these changes will bring fantastic opportunities for people to learn about different aspects of the work that Scottish Water does from maintaining our assets and buildings from a planned and reactive perspective.
What You’ll Do
The role itself is key in ensuring that materials requested by E&M and Property Services team are processed efficiently, from requesting a quote through to receipting the invoice, ensuring best value for our customer base by using the SW Supplier Frameworks that are in place.
The role holder will contribute to the team objectives by sharing skills and knowledge, e.g. differing local and geographic practices and building relationships with both internal and external customers.
What You’ll Need
We are looking for a candidate who demonstrates a strong commitment to learning and developing new skills, with the ability to apply these effectively in a fast-paced environment.
The successful applicant will have experience using Salesforce and FAB systems and be confident in managing a reactive workload while consistently adhering to agreed KPIs and SLAs. A customer-focused approach is essential, along with a genuine desire to deliver excellent customer service.
The use of multiple systems is a key part of the process therefore user experience of Salesforce and FAB are essential for this role.
You will be a strong team player with a good working knowledge of Microsoft Office applications, supported by excellent communication and organisational skills.
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Desirable skills include previous experience in a similar role, an understanding of procurement frameworks, and a proactive mindset with a drive to embrace and promote change within the organisation.
Looking out for you
While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.
- But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.
- When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave.
- And for the everyday? We embrace flexible working.
- For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.
- As for some nice extras? You will participate in a company bonus scheme. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.
The not-so-small print
This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £31,640. Performance-driven pay progression would then allow you to move through the range to a maximum of £36,460.
If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on 27th July 2026.
The working hours of this role are 8am- 3.30pm Monday- Friday with a 30 minute unpaid lunchbreak.
Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.
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A few final things worth knowing…
- Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!
- Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.
- As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.
- Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.
- Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.
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