Royal Museums Greenwich
Email Marketing Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About us
Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.
The Role
We're looking for an experienced Email Marketing Specialist to help deliver engaging, insight-led campaigns that inspire people to visit our historic sites, discover our collections, support our work and become lifelong advocates for Royal Museums Greenwich.
Working as part of our Marketing team, you'll play a key role in planning and delivering targeted email campaigns, developing customer journeys and making the most of our CRM and audience data to grow engagement and revenue. You'll also support the Museum's exciting CRM transformation programme as we continue to develop a more personalised and data-driven approach to customer communications.
As our Email Marketing Specialist, you'll support the delivery of our email marketing programme from planning through to reporting, helping ensure every campaign reaches the right audience with the right message at the right time. You'll develop and optimise customer journeys, create audience segments, test new approaches, and use campaign insights to continually improve performance. You'll work closely with colleagues across Marketing and the wider Museum to deliver campaigns that drive ticket sales, online retail, audience engagement and brand awareness.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Alongside campaign delivery, you'll help maintain the integrity of our customer data, support integrations between our CRM and marketing platforms, and contribute to our ongoing digital transformation. You'll have experience delivering successful consumer email marketing campaigns, ideally within the cultural, heritage, museums, arts or visitor attraction sectors.
You'll be comfortable working with CRM systems and email service providers, using audience insight to build targeted campaigns and measure success through data and reporting. You're commercially minded, organised and enjoy balancing creativity with analytical thinking. If you're passionate about email marketing, love using data to improve performance, and enjoy working collaboratively in a creative environment, we'd love to hear from you.
This is a full time, fixed-term role until 31 March 2027 in Band 6 - Management and Competent Specialists. Core hours of work will be 36, 9am to 5pm, Monday to Friday, with an additional hour to be worked as agreed upon with management. Due to the nature of the work flexibility is required in meeting the demands of the role.
Salary: £31,400 per annum
We encourage you to read the full job description/person specification before applying for this role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please be aware that we are unable to sponsor visas.
Interviews are pencilled in for Friday 7th August.
Benefits
We offer:
- A generous pension scheme
- 25 days annual leave, plus bank holidays
- 40% discount in our cafés, 30% in our shops
- Interest-free loans (travel, bike, gym, learning)
- Free Life Assurance Scheme covering you for 2 times your annual salary
- Free entry to exhibitions at partner museums and galleries
- Flexible and hybrid working options
- A culture that celebrates individuality, collaboration, and innovation
To find out more, read a full list of our benefits.
EDI
Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.
We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills