Principle
EMEA Experiences Business Operations Manager
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EMEA Experiences Business Operations Manager
I'm looking for an exceptional Business Operations Manager to support the delivery of high-profile, premium customer experiences for a leading global technology platform.
This is a brilliant opportunity for someone coming from a fast-moving marketplace, travel, hospitality, events, creator/talent, premium guest experience, or tech operations environment, especially if you enjoy being the person who makes complex, visible work land flawlessly.
You'll be working behind the scenes on standout Experiences involving globally recognised hosts, where the quality bar is genuinely high and the details matter. You'll own listing quality, guest selection and communications, logistics, stakeholder coordination, tooling feedback, issue resolution, and post-launch analysis.
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The Offer:
- Contract to 31 December 2026
- £50,000 salary range
- Hybrid working from Central London office
The ideal background:
- 5+ years' operations management experience
- Strong track record managing multiple workstreams and tight deadlines
- Excellent attention to detail; you catch what others miss
- Confident working with internal teams, external partners, and vendors
- Strong written and verbal English
- Advanced Google Sheets skills and comfort with data/reporting tools
- Experience with SQL, Tableau, or Jira would be useful
- Tech, hospitality, marketplace, travel, events, or premium customer experience background preferred
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This would suit someone who is calm under pressure, highly organised, commercially aware, and motivated by work where operational excellence directly shapes a customer-facing moment.
Next Steps:
Please apply with your CV. All applications will be dealt with in the strictest of confidence by Jean at Principle
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