Kantar
EMEA Sales Operations Manager
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Job Details
Job Title
Sales Operations Manager, EMEA
EMEA Commercial Team
Reports to
EMEA Commercial Activation Director
Location
London or Europe, hybrid
Kantar
Kantar helps the world’s most influential brands grow by combining deep human understanding with advanced technology. We move beyond standalone insights to deliver connected, decision-ready intelligence that helps brands act with confidence in a more complex world. At Kantar, smart, curious people work together on challenges that genuinely matter.
Why this job is important
This role sits at the heart of commercial execution across EMEA. You will turn strategy into action by bringing clarity, structure, and pace to how we operate across markets.
- Help us focus on the right opportunities
- Improve how we retain and grow clients
- Ensure our Commercial Excellence agenda — The Kantar Way — translates into measurable impact
This is a hands-on role for someone who thrives on using data to drive decisions, influence stakeholders, and deliver real commercial outcomes.
What you’ll be doing
- Drive consistent tracking of EMEA commercial priorities, translating insight into clear actions for markets and leadership
- Identify growth opportunities, risks, and performance gaps across products, markets, and clients
- Strengthen retention and win-back performance by analyzing at-risk and lapsed client activity and driving market action
- Improve opportunity identification, activation, and conversion across the region using data-led approaches
- Analyse marketing-to-sales conversion and recommend actions that increase commercial impact
- Establish clear performance tracking, reporting cadence, and accountability across CP (Client Partner) and BD (Business Development) teams
- Bring together CRM, BI, and client feedback data (e.g. Dynamics 365, Power BI, ENGAGE) to drive prioritisation and performance action
- Support adoption and effective use of commercial AI tools, embedding them into core sales workflows and scaling best practice
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The ideal skills and experience
- Experience in sales operations, commercial performance, or a data-driven role, or strong ability to learn quickly and apply analytical judgement
- Strong analytical skills, with the ability to turn complex data into clear, actionable insight
- Experience using CRM and BI tools (e.g. Dynamics 365 and Power BI), desirable
- Advanced Excel skills and confidence working with large, complex datasets
- Proven ability to work cross-regionally with multiple stakeholders and drive alignment
- Highly organised, delivery-focused, and comfortable managing competing priorities
- Proactive and solutions-oriented, able to bring clarity to ambiguous situations
- Comfortable working in a fast-paced, commercially focused environment
What’s in it for you
- Opportunity to work at the centre of EMEA commercial decision-making and strategy execution
- High visibility role with exposure to senior stakeholders across markets
- Ability to shape how we use data, tools, and AI to drive commercial performance
- Collaborative, international environment with opportunities to influence across regions
- Continuous learning through complex, high-impact business challenges
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We’re not able to offer visa sponsorship or help with relocation support for this role. Please make sure you’ve got the right to work in the country where this role is located before applying.
Location
London, South Bank Central, United Kingdom
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking, and better commercial outcomes.
Kantar is the world’s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
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