NFP Corp
Employee Benefits Account Manager
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Employee Benefits Account Manager
We’re hiring for an Employee Benefits Account Manager to support our growing Benefits team!
About the Role
To keep up with our growth in the UK and Ireland, we are looking for a dedicated Employee Benefits Account Manager to join our dynamic Employee Benefits team. Putting people first is at the heart of what we do—this extends to our clients and employees.
As one of our Employee Benefits Account Managers, you will:
- Manage a portfolio of clients.
- Provide administrative support.
- Take ownership of client service delivery.
- Work in partnership with relevant consultants to deliver exceptional customer service.
Responsibilities
You will, using your skills, be responsible for:
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Research & Analysis
- Gathering and analysing information from product providers, HR teams, clients, and third parties.
- Conducting detailed research across a broad range of financial and employee benefit arrangements.
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Client Service & Enquiries
- Providing exceptional client service by responding promptly to enquiries.
- Managing renewals and re-enrolment schedules.
- Supporting clients through changes to existing arrangements.
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Client Onboarding
- Assisting with the onboarding of new clients.
- Ensuring benefit packages are implemented efficiently.
- Delivering supporting reports, market analyses, and documentation within agreed deadlines.
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Collaboration & Account Development
- Working collaboratively with Consultants and colleagues to deliver high standards of service.
- Identifying opportunities for account development through market trends and business intelligence.
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Record-Keeping & Compliance
- Maintaining accurate client and provider records within internal systems.
- Ensuring data integrity and compliance with company standards.
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- Meetings & Technical Knowledge
- Attending client meetings and conference calls independently and alongside Consultants.
- Preparing policy summaries, recommendation reports, and portfolio valuations to support client reviews.
- Keeping technical knowledge current by staying up to date with industry developments.
Requirements
- Relevant experience in a similar role (preferably in Employee Benefits, experience with products like risk, protection, health, and wellbeing).
- Excellent PC skills, including proficiency in Microsoft Office packages.
- Strong verbal and written communication skills.
- Attention to detail and high level of accuracy.
- A dedicated team player who demonstrates initiative, proactiveness, and independence.
About NFP
With over 600+ employees in the UK and Ireland and 8,000+ worldwide, NFP is part of the Aon Group. We specialise in supporting businesses across four core areas:
- Insurance (managing key risks)
- Health and Safety (creating safer workplaces)
- Employee Benefits (rewarding people effectively)
- HR, People, and Talent (helping employers and employees thrive)
Why Work Here?
Work behind the scenes to deliver globally impactful business decisions. Join a dynamic, purpose-driven, and people-focused organisation that rewards and supports growth.
- Work in a fast-paced industry packed with engaging challenges.
- Collaborate with experienced industry specialists.
- Experience variety with different projects and roles.
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Our People-First Culture
Our culture is built upon the people who work here and the purpose of our work. We prioritise the well-being of our employees and support you as a human being, not just an employee.
Benefits at NFP
Patch of wide-ranging financial, wellbeing, charity, and social benefits.
Finances
- Regular Salary Reviews to ensure fair progression.
- Matched Pension Contributions.
- Life Assurance and Group Income Protection.
- Lifestyle Discounts available for you to enjoy.
Work-Life Balance
- Hybrid Working to accommodate your lifestyle.
- Generous Annual Leave ensuring you stay refreshed.
Health & Wellbeing
- Comprehensive Private Healthcare.
- Healthcare Cash Plan for additional support.
- Extra Wellbeing Days throughout the year.
Charity & Community
- Ongoing Charity Fundraising Challenges.
- Volunteer Opportunities to give back to the community.
- Award-Winning Apprenticeship Program dedicated to supporting local schoolchildren into work.
Social
- Two Employee Events (one for summer and one for Christmas).
- Social Events to get to know coworkers better outside of work.
- Great Office Locations promoting social interactions beyond professional settings.
Inclusion & Belonging
We are proud holders of Insurance Business Magazine’s 5-Star Inclusion and Belonging Employer Award.
- Dedicated Inclusion and Belonging Committee, supported by a Global Advisory Board.
- Inclusive Policies and Enforcement ensuring a fair culture.
- Business Resource Groups to support various key aspects of working here diversely.
NFP is an Equal Opportunities Employer.
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