Aon
Employee Benefits Account Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Employee Benefits Account Manager – Critical Role
About the Role
To support our growth in the UK and Ireland, we’re seeking a dedicated Employee Benefits Account Manager to join our dynamic Employee Benefits team.
Putting people first is at our core, for both our clients and employees. As an Employee Benefits Account Manager, your role will involve:
- Managing a portfolio of clients
- Providing administrative support
- Taking ownership of client service delivery
- Partnering with the relevant Consultant to deliver outstanding customer service
Key Responsibilities
Client Management & Service Delivery
- Liaise with product providers, HR, and other third parties
- Conduct client research, analysing financial contracts and providing in-depth insights
- Respond to client enquiries regarding:
- Existing arrangements
- Renewals
- Changes in circumstances (including scheduling renewals and re-enrolment dates)
- Support Consultants in onboarding new clients by ensuring benefit packages align with client needs
- Produce deliverables (reports, market analysis, summary of benefits) within agreed deadlines
Strategic & Administorsive Tasks
- Work with Consultants to exceed client expectations in service levels and information provided
- Generate market intelligence for potential client development and portfolio growth
- Create detailed reports, including:
- Policy summaries
- Recommendation reports
- Portfolio valuations
- Maintain up-to-date knowledge of:
- Products (via Head of Risk and provider interactions)
- Legislative and technical changes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Skills & Experience
- Exceptional communication skills (both verbal and written) with a positive attitude
- Strong organisation – prioritising customer needs eagerly
- High attention to detail, ability to work at a fast-paced environment
- Preferred (though not mandatory):
- Previous experience in Employee Benefits
- BA/BSc degree (or equivalent experience)
About Us – What NFP Delivers
NFP, part of the Aon group, specialises in four core areas for businesses:
- Insurance – Managing key risks
- Health & safety – Creating safer workplaces
- Employee Benefits – Rewarding employees effectively
- HR, people & talent – Supporting success through change
Why Join Us?
Culture & Growth
- Dynamic, fast-paced environment in an exciting industry
- Globally impactful work from day one
- Learn from decades of industry experience
- Varied projects and challenges with void of opportunities
People First Values
- We uphold your wellbeing both as an employee and a human being
- Rich employee benefits and perks beyond work
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Great Benefits We Offer
Financial
- Fair pay with regular reviews to keep salary competitive
- Initiatives for financial independence
- Matched employer pension contributions
- Life insurance & group income protection
- Lifestyle discounts (e.g., well-known brands)
Work-Life Balance
- Flexibility with hybrid working options
- Generous annual leave
Health & Wellbeing
- Comprehensive private healthcare
- Healthcare cash plan
- Additional wellbeing days throughout the year
Charity & Community Work
- Numerous fundraising events (e.g., challenges, galas)
- Volunteer opportunities to support causes close to our hearts
- Award-winning apprenticeship program
Social & Recognition
- Two annual employee events (summer & Christmas)
- Team outings & social events for networking
- Well-designed office spaces for collaboration
Inclusion & Belonging
- 5-Star Inclusion & Belonging Employer (Insurance Business Award)
- Dedicated committee (Inclusion & Belonging)
- Inclusive policies & Business Resource Groups for support
EMPLO014985
Equal Employment Opportunity: NFP is an inclusive employer.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills