Arcus FM
Employee Relations Advisor
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Employee Relations Advisor
Why Join Us
We are looking for an experienced Employee Relations (ER) Advisor to join our team on a 6-month fixed-term contract. The role is currently based at our Upminster office, with an upcoming move to our Brentwood location.
The successful candidate will provide first-line Employee Relations (ER) support to line managers, advising on a range of people management matters including:
- Sickness absence
- AWOL (Absent Without Leave) cases
- Family-friendly policies (including maternity and paternity leave)
- Flexible working requests
- Low-risk grievance and disciplinary cases
This is an excellent opportunity for an ER professional who enjoys providing practical guidance and ensuring people matters are managed fairly, consistently, and in line with company policies and employment legislation.
What You’ll Be Doing
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Providing Employee Relations advice and support on issues such as:
- Sickness absence
- AWOL cases
- Family-friendly policies
- Flexible working requests
- Low-risk disciplinary and grievance matters
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Managing and maintaining accurate Employee Relations case records, escalating complex or high-risk matters to the HR Business Partner when required
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Preparing and issuing correspondence, including:
- Invitations
- Outcome letters
- Supporting documentation
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Coaching and supporting managers through ER processes, including:
- Investigations
- Hearings
- Report writing
- Case outcomes
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Providing support through the HR Advice Inbox, ensuring queries are handled promptly and professionally
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Maintaining employee records and HR systems, including:
- Updating Occupational Health outcomes
- Disciplinary sanctions
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Producing management information and reports on ER activity covering:
- Trends
- Case volumes
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Identifying ER training needs and delivering:
- Webinars
- Guidance sessions
- Training sessions for line managers
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Ensuring employee data is:
- Accurately recorded
- Securely maintained
- Processed in accordance with GDPR requirements and company best practice
What We’re Looking For
Knowledge & Experience
- Proven experience working in a high-volume ER advisory role, providing telephone-based support
- Strong IT capability, with particular proficiency in:
- Microsoft Office
- HR information systems
- Confident coach with excellent:
- Questioning skills
- Influencing skills
- Ability to:
- Assess risk
- Support outcome-focused, commercially sound decisions
- Excellent:
- Administrative
- Organisational
- Communication skills
- Proven ability to:
- Work effectively in a challenging, fast-paced environment
- Manage tight deadlines
- Strong, up-to-date knowledge of UK employment law
- Experience in:
- Collating information
- Analysing data
- Evaluating information to support decision-making
- Ability to build and maintain credible working relationships with stakeholders at all levels
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- Self-motivated, self-aware, with a commitment to continuous personal and professional development
Specific Qualifications
- Membership of CIPD or demonstrable HR experience
- Previous experience in an ER help desk role
- Experience of high-volume ER case support
- Strong Employee Relations knowledge
Benefits
- Salary: Up to £42,000 (depending on experience)
- Car Allowance: £3,596 (where own car is used for business travel)
- Bonus Scheme: Up to 4% (subject to achievement of targets)
- Annual Leave: 25 days + Bank Holidays
- Pension Scheme: Generous contributory pension scheme with matched contributions (up to 6% max)
- Life Assurance: Included as part of the Company Pension Scheme
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