HCA Healthcare UK
Employee Relations Business Partner
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Employee Relations Business Partner
Location: The Wellington Hospital, London
Hours: Full Time (37.5 per week)
Salary: Competitive + Excellent Benefits (pension, health cover, flexible benefits, career development)
At HCA UK, we care about what you care about. We care that you want to deliver the best care. We care that you want a career you can be proud of. We care about the working conditions that support your health and wellbeing. Let us care for you and your career—just as you do for others.
About the Role
The Employee Relations Business Partner (ERBP) will report directly to the Chief Human Resource Officer (CHRO) and have a dotted line to the Head of Employee Relations.
Your role is to be a trusted Employee Relations Business Partner, supporting colleagues across the service. Using your strong coaching skills, you’ll deliver high-quality, proactive case management and support for all employee relations matters, including:
- Capability and disciplinary matters
- Grievances
- Absence management
- ACAS conciliations
- Tribunal claims
- Appeals
- Flexible working requests
Duties and Responsibilities
- Provide sound and professional advice to line managers for employee relations cases
- Coach and support managers in handling people matters, offering ready availability for first-line support
- Take end-to-end ownership of capability, disciplinary and grievance issues
- Collaborate with HR colleagues, escalating or referring cases to your manager, HR and OD partners when needed
- Produce monthly ER dashboards detailing trends and analyse them with Business Partners (BPs) and the CHRO
- Develop People Management 1 and 2 training for all managers
- Lead the creation of a bite-sized ‘lunch and learn’ programme
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Skills and Experience
- CIPD qualification (essential)
- Ability to operate at both operational and strategic levels
- Experience and knowledge of reviewing and refreshing internal communications, preferably within the private healthcare or corporate sector
- Strong verbal, written, and presentation skills (effective across all levels)
- Highly flexible and adaptable to changing circumstances
- Self-motivated and solution-focused in addressing challenges
- Experience partnering with leaders and colleagues to deliver results
- Track record of implementing HR initiatives that drive impact aligned to HCA’s objectives
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has grown into one of the world’s leading healthcare providers. In the UK, we are one of the largest providers of privately funded healthcare, investing over £500 million in cutting-edge treatments, technology, techniques, medication, and facilities.
By joining HCA UK, you’ll benefit from:
- Unrivalled career progression opportunities through internal and external courses
- Working conditions that prioritise both mental and physical wellbeing
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Benefits
We believe caring for our employees empowers them to deliver exceptional patient care. Our benefits reflect the invaluable contributions our team makes daily. As an ERBP, you’ll enjoy:
- 25 days holiday annually (plus bank holidays), plus the option to buy or sell leave as needed
- Private healthcare insurance for treatments at our leading hospitals
- Enhanced private pension contributions, growing with length of service
- Season Ticket Loan and Cycle-to-Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discounts, including Maternity packages at The Portland
- Comprehensive flexible health, protection, and lifestyle benefits tailored to you
- Discounts across 800+ major retailers
Diversity and Inclusion
Our guiding philosophy is: "Patients first. Colleagues always."
We believe that healthcare thrives on inclusion, compassion, and respect—for both our patients and each other. Together, we’re fostering an inclusive environment where individual differences are celebrated, and everyone can achieve their potential.
We prioritise flexible working arrangements and offer reasonable adjustments throughout the recruitment process and in the workplace for those who need them.
We welcome everyone to bring their full self to work, ensuring equal opportunities for all.
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