Amgen is one of the world’s leading independent biotechnology companies. For over four decades, Amgen has pioneered biotechnology breakthroughs to bring state of the art medicines from the laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics, but has invested in cutting-edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. We are hiring an Employee Relations Manager to support Employee Relations across assigned countries within the EMEA region.

Employee Relations Manager

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What You Will Do

The Employee Relations Manager is responsible for conducting HR investigations and providing practical guidance and support to managers and employees across assigned countries within the EMEA region.

In their investigator role, they conduct thorough, impartial, and timely investigations into potential breaches of HR policies, including allegations of harassment, discrimination, retaliation, misconduct, or other inappropriate behaviour involving employees across assigned countries within the EMEA region.

They also act as a trusted adviser to leaders on a broad range of employee relations matters, including performance management, probation, behaviour and capability issues, disciplinary and grievance cases, workplace adjustments / accommodations, and conflict resolution. They provide practical advice and coaching to people leaders on the fair and consistent application of policies and procedures, enabling them to manage employee issues confidently and appropriately.

The Employee Relations Manager reports to the Regional Employee Relations Lead. Employee Relations is a specialised HR function that partners closely with people leaders, Compliance, Legal (both in-house and external), and HR stakeholders to protect Amgen’s values, support the fair, consistent and compliant management of sensitive workplace matters in line with Amgen’s culture of respect and integrity.

The responsibilities of the role will include:

• Conduct thorough, timely and impartial HR investigations across assigned countries within the EMEA region, involving employees at all levels of the organisation. Maintain confidentiality and sensitivity to all issues, ensuring investigations are objective and respectful.
• Prepare professional, well-documented investigation records, including investigation plans, interview notes, and summaries.
• Present investigation findings to HR colleagues, Legal partners, and business leaders clearly, concisely, and objectively.
• Develop and maintain strong relationships with key partners across assigned countries within the EMEA region.
• Provide people leaders with expert advice and practical guidance on employee relations matters, including performance management, probation, behavioural concerns, disciplinary and grievance issues, and conflict resolution.
• Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency across countries.
• Where appropriate, participate in formal performance, disciplinary or termination discussions with employees and people leaders.
• Promote a positive and productive working environment by responding to employee concerns, addressing issues proactively, and advising leadership on best practices.
• Manage assigned employee relations cases from intake to closure, recording case activity accurately within Amgen’s case management systems, ensuring data integrity and contributing to regional reporting and insights.
• Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model across assigned countries within the EMEA region, contributing to the alignment and standardisation of ER processes and the continuous improvement of practices across the region.
• Collaborate with relevant HR, Compliance and Learning and Development partners to design and deliver training on employee relations matters, key HR policies and procedures, and channels for raising workplace concerns, including Speak Up.
• Use ER case data and insights to identify emerging trends, risks, and opportunities to strengthen workplace culture and manager capability.