Amazon
Employee Relations Manager, Employee Experience & Relations UK&IE
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Employee Relations Manager position requires an individual who has significant employee relations experience, deep subject matter expertise, and strong leadership, communication, and interpersonal skills. These competencies will enable the individual to work both independently to successfully manage a broad spectrum of ER issues and with employees and partners across Amazon’s wide geographic and cultural scope.
The central objectives of the Employee Relations Manager role in the UK & Ireland Field Employee Relations team are:
- Ensure our organization’s treatment of every employee is fair, respectful, and consistent with our core business values, policies, and objectives as we Strive to be Earth’s Best Employer.
- To support that objective, this position’s responsibilities fall into proactive and reactive categories.
- Partner with senior managers and People eXperiance & Technology (PXT – HR in other companies) teams to create and sustain positive employee relations programs and best practices
- Experience facilitating employee listening sessions/focus groups and designing and delivering training programs.
- Experience working with large amounts of quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems and the ability to develop effective executive-level messaging, reports, and presentations to PXT and business leaders.
- The individual will work proactively to enhance the employee experience by identifying and addressing employee concerns early, de-escalating, and resolving workplace issues before they reach a level of criticality requiring reactive efforts.
- The individual also will work as a project manager on proactive initiatives that improve employee relations and engagement.
- On a reactive basis, the individual will undertake a significant amount of work on critical employee relations issues that are highly sensitive and typically can only be successfully completed with limited time.
- Balancing time between proactive efforts and urgent-response
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The position reports within the Employee Experience and Relations team at Amazon covering UK & Ireland. This is a full-time position that will require some travel, up to 30% of the time over the course of the year mainly in the UK and Ireland but occasionally in Europe. Due to the nature of the travel, the base location is flexible in the UK.
Key job responsibilities
- Conduct and oversee employee relations and vulnerability assessment programs
- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations
- Define, Develop the existing arrangements for collective consultation and communication as required for the ongoing evolution of the business, in compliance with UK Employment Law and Amazon ER policies
- Acts with a sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment.
- Conduct reviews of employment policies to ensure they are aligned to Amazon’s objectives and compliant with employment law.
- Take ownership, play a supporting role in significant ER projects
- Participate in national and international projects.
Basic Qualifications
- Experience in employee relations, labor relations, human relations, or labor/employment law
- Bachelor’s degree required; advanced degree, law degree, or other specialized training in employee relations.
- Experience and solid understanding of UK employment and labor laws
- Direct experience in managing ERB relationships or employee forums in UK consultation environments
- Experienced with Microsoft Office Suite systems including, but not limited to, Word, Excel, and PowerPoint
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Qualifications
- Strong interpersonal and persuasion skills, enabling the individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers, and employees at all levels across a large, dispersed, and culturally diverse organization.
- Proven problem-solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure.
- Demonstrated ability to successfully navigate complex, international organizational structures.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit how we hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
Amazon UK Services Ltd.
Job ID
A10477947
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location