Gold Care Homes
Employee Relations Partner
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Employee Relations Partner
About Us
At Gold Care Homes, we pride ourselves on being a family owned and run organisation where family values lie at the heart of our care. Since 1999, we’ve grown from a single home to 45 homes across England, supporting over 2,000 residents.
Gold Care Homes is a thriving, respected care home provider, delivering exceptional residential, nursing, and dementia care. We uphold principles of quality, compliance, and empowering our team to deliver outstanding care.
We are now seeking an Experienced Employee Relations Partner with strong expertise in employee relations within a regulated sector to join our team, shaping our people strategy and driving its future success.
About the Role
As an ER Partner, you will bring energy, enthusiasm, and positivity, influencing and supporting managers with confidence.
You will play a critical role in theHR team, collaborating with operational leaders and home managers to deliver strategic and hands-on HR support across our multi-site care environment. Acting as a trusted advisor, you’ll ensure compliance with regulations, strong employee experiences, and leadership development.
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Key Responsibilities
- Partner with the Regional Operations team and Home Managers to boost operational performance through effective people management
- Lead and manage all employee relations cases, including:
- Disciplinaries
- Grievances
- Absence management
- Performance management
- Ensure full compliance with employment law, CQC expectations, and sector best practice
- Coache and develop managers to build a strong, compliant, and confident leadership team
- Support the HR Director by interpreting metrics and analysing HR data
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Experience, Skills & Qualifications
- Proven expertise in managing a high volume of employee relations cases
- Experience in the care sector or highly regulated industry
- Flexible approach to balance strategic and operational leadership
- CIPD Level 5 certification (or equitable experience)
- DBS check required (standard for care sector roles)
- Personal vehicle availability, as travel across multiple homes will be necessary
Role Requirements
This position is on-site only. The selected candidate must:
- Commute to our Uxbridge office Monday to Friday
- Work during core hours (9:00 AM–5:30 PM)
Benefits
- Attractive starting salary: £50,000
- Employee of the Month recognition
- Long-term service awards
- Blue Light Staff Card
- Professional development opportunities
- Refer-a-friend referral rewards scheme
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