Unternehmensgruppe Theo Müller
Employee Relations Partner
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Employee Relations Partner
Employee Relations Partner – Join Müller UK & Ireland
Location & Contract
- Location: Bridgwater or Stroud / Hybrid (2-3 days per week on site)
- Contract: Full-Time
- 1 permanent role available
- 1 12-month fixed-term contract role available
- Hours: Monday–Friday (40 hours, part-time arrangements considered)
Why Work at Müller UK & Ireland?
With over 31,000 employees across Europe and a reputation as Britain’s most chosen dairy brand, Müller is a family-owned business committed to quality, innovation, and growth. We produce leading dairy products, including yogurts, desserts, butter, and flavoured milk, while embedding an empowering and inclusive culture.
Employee Relations Partner is a dynamic role where you’ll drive impactful change, build strong relationships, and shape workplace excellence alongside UKIL’s core values.
Your Responsibilities
Core Duties
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Employee Relations & Case Management
- Advocate a resolution-focused culture to enhance business outcomes.
- Collaborate with the Site HR Business Partner (HRBP) and internal Legal Counsel to align strategic employee relations (ER) decisions.
- Handle cases relating to long-term absence, disciplinary procedures, grievances, and performance management, ensuring fair and compliant resolutions.
- Serve as the subject matter expert on ER policies, providing guidance, training, and support to ensure adherence to UK employment legislation.
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People Manager Development
- Coach and guide people managers to improve their handling of employee relations issues.
- Strengthen knowledge, capability, and confidence in ER topics.
- Design and deliver training programs around ER processes and responsibilities.
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Escalation & Legal Support
- Escalate complex, high-risk, or high-exposure cases to leadership (e.g., Head of HR, HRBP, Legal Counsel) for strategic resolutions.
- Support Legal Counsel during employment tribunal cases, ensuring robust defense tactics.
- Mitigate risks related to PR exposure and legal liability.
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Data Insights & Trend Analysis
- Proactively analyze internal and external trends to provide meaningful employee relations insights.
- Develop policy improvements that enhance employee experience and reduce business risk.
- Work with business leaders to implement people relations programs aligned to organizational goals.
- Advocate for continuous operational improvement within employee relations.
What We’re Looking For
Essential Criteria
- Proven experience in managing full-cycle employee relations issues, including:
- Handling confidential discussions, disciplinary hearings, and investigations.
- Advising on company policies, contractual matters, and reporting structures.
- Strong stakeholder management—ability to adapt communication styles, build rapid trust-based relationships, and deliver service excellence across all seniority levels.
- Data-driven mindset—experience interpreting employee trends to support better HR strategy.
- Expertise in UK employment law, including up-to-date knowledge on legislative changes; ideally:
- Relevant specialist employment law certification or
- CIPD Associate or Chartered qualification (or equivalent).
- Passion for continuous improvement with a record of independently driving policy or process change.
- Exceptional influencing and communication skills—capable of interacting seamlessly with leadership, mid-level managers, and frontline teams.
- Strong customer focus—delivering measurable results on time.
- Detail-orientated with excellent problem-solving, analytical, and time-management skills (familiarity with SLAs/KPIs).
- Amongst other qualities:
- Strong written and verbal communication.
- Adaptability for frequent travel to multiple site locations (flexible mobbing as needed).
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Bonus Considerations
- Previous experience in regional or organisational transformation projects.
- Knowledge of public sector, retail, or food/beverage industry practices.
- Proven ability to deliver results under competitive pressure.
What Müller Offers You
- Competitive salary with a generous annual bonus.
- Life Assurance, Private Medical Insurance.
- 25 days holiday + 8 bank holidays, with annual increment (pro-rata for part-time roles).
- Enhanced Maternity & Paternity Leave, plus Enhanced Bereavement Leave.
- Pension Scheme with matched employer contributions (up to 8%).
- Müller Rewards: exclusive access to discounts and job-seeking brand partnerships.
- A workplace driven by purpose—your contributions will be recorded, recognised, and celebrated.
Application Process
Apply via our Careers Hub: www.mullercareers.co.uk
About our Commitment: Müller UK & Ireland athletes values inclusivity and encourages applications from all backgrounds. If you need adjustments during the process, please let us know—we’re here to support you.
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