Annapurna
Employee Relations Specialist
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Employee Relations Specialist – London
We are a high-growth unicorn-based business seeking an Employee Relations Specialist to support our rapidly scaling UK operation. This hands-on role sits within our dynamic and commercially focused People team, where speed, clarity, and strategic HR solutions are key.
About the Role
This is a newly created position designed to provide innovative and legally sound employee relations support to managers as the business expands. Ideal for those who thrive in a fast-paced, high-volume environment, this role demands adaptability, strong judgement, and the ability to assist in process development.
You’ll act as the go-to contact for managers on everyday and complex employee relations matters, ensuring consistent, commercially-minded resolutions that align with business growth.
Key Responsibilities
- Case management: Handle employee relations, including performance issues, conduct concerns, absence, probation, and dismissals, end-to-end.
- Manager support: Provide proof of performance (PIP) assistance, handle probation reviews, support sickness absence cases, and address early-stage performance concerns.
- Confident advice: Deliver legally compliant and commercially practical advice on matter escalations with clarity and impact.
- Communication: Draft clear, accurate letters, outcome statements, and case correspondence for internal and external stakeholders.
- Grievance & investigations: Support grievance processes, formal investigations, and conflict resolution.
- Manager coaching: Guide leaders through real-time difficult situations, helping them become more confident and capable in handling people matters.
- Process improvement: Identify recurring themes across employee relations issues and work with the team to refine HR guidance, templates, and procedures.
- Compliance & data: Assist with right-to-work checks, employee data accuracy, and other compliance-related matters.
- Collaborative working: Work closely with colleagues across Talent, Legal, Finance, and senior leadership to ensure alignment and shared outcomes.
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Requirements
- 1+ years UK employee relations focus, with experience managing diverse and complex cases independently.
- Strong knowledge of UK employment law and best practice in performance management, conduct, absence, and probation.
- Proven ability to draft clear, persuasive, and legally sound documentation.
- Comfortable with judgement-driven decision-making in a fast-evolving environment where ER processes remain in development.
- Ability to balance a high-volume caseload with precision, depending on pace without sacrificing accuracy.
- A goal-driven mindset with a preference for practical solutions over overly rigid corporate structures.
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How You’ll Grow
- Contribute to building a scalable, high-performing HR function as the business evolves.
- Play a visible role in shaping how employee relations are handled across the organisation from early stages.
- Influence decision-making and determine best practices as processes become more formalised.
- Work closely with our global leadership team during a critical period of expansion in the UK.
This is a London-based role with a five-day office expectation, reflecting our vibrant and team-centric culture.
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