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Employment Specialist
Telford & Wrekin Council
Job Box Team
We are looking to recruit Employment Specialists to start as soon as possible. These roles will work within the Job Box team to provide supported employment as part of the Connect to Work program.
This is an exciting time to join the Job Box team at the beginning of a new project, and this is an opportunity to be part of building and developing new provision that will really make a difference for local people.
This role is about working with people who need additional support to engage with and access the world of work. This role is a customer facing (face to face, not remote or home working) role managing a caseload of up to 25 customers who will be at varying stages of their journey into paid work. You will use the place and train model of supported employment and its associated approaches to identify need and progress people into work.
Training will be provided, so we don’t need you to have prior experience of using the place and train model, however any experience in a similar role or area of work would be an advantage. What is absolutely essential is a commitment to equality of opportunity for everyone, and a belief that the right job can be found for each person.
This role will suit a person who is enthusiastic, resilient, patient, supportive and outcome-focused. You will spend a lot of your day working directly with your caseload of customers and talking directly to employers to find suitable work placement opportunities.
Engaging with employers to generate employment outcomes is a key aspect of the role. You will need to be adaptable and able to communicate at a variety of levels to promote the program and individuals to employers, tapping into hidden vacancies, supporting employers with reasonable adjustments and job carving. You may be required to challenge discrimination and advocate on behalf of the customer.
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What is Connect to Work?
Connect to Work is a new government initiative designed to support adults that have disabilities, health conditions, or complex needs, to move into sustained employment. Supported employment is a key feature of this new service, which involves a customer working with an Employment Specialist (ES) who will help them to understand their current knowledge, skills and experience alongside understanding their aims and ambitions. The ES would then work with the customers to find suitable job roles through a range of strategies including engaging directly with employers. Once suitable work is found the ES may be responsible for coaching the customer in how to undertake the duties and tasks involved, and provide other ongoing support, both to the customer and the employer.
For further information about Connect to Work click this link: gov.uk
Please click on the links below to view the job description and person specification.
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At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community. We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.


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Posts working with children or vulnerable groups will be subject to an appropriate criminal records check. It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
- Competitive rates of pay
- Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
- Staff benefits and discounts including salary sacrifice schemes
- Free on-site parking
- Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
- Free access to our employee assistance programme and confidential counselling
- Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
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Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Attached documents
- 0867 Employment Specialist.docx
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