Siemens EDA (Siemens Digital Industries Software)
Emulation Field Hardware Support Engineer - UK
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Hardware Support Engineer (Emulation Systems) at Siemens EDA
About the Role
Siemens EDA, a global technology leader in Electronic Design Automation (EDA) software, develops tools enabling rapid and cost-effective electronic product development. As a Hardware Support Engineer (Emulation Systems), you’ll maintain and optimise emulation products and infrastructure across data centres, cloud, hybrid environments, and customer sites, blending hands-on technical work with forward-looking responsibilities in automation, observability, scalability, and reliability. You’ll partner closely with R&D, Customer teams, and Operations to ensure high availability, peak performance, and continued infrastructure growth.
Key Responsibilities
Core Technical & Operational Tasks
- Provide lifecycle hardware support for Siemens EDA emulation systems, including installation, maintenance, upgrades, and end-of-life disposal activities.
- Independently diagnose and resolve complex hardware issues, restoring system availability with minimal downtime and customer impact.
- Lead incident response, root cause analysis, and problem management for hardware issues in the Emulator/ProFPGA and Veloce product lines.
- Conduct onsite and remote hardware support at:
- Customer locations
- Siemens offices
- Home-based dispatch (as required)
Installation & Deployment Expertise
- Oversee full system installations, covering:
- Unboxing and cabling
- Hardware assembly
- Software loading
- Initial checkout testing
Cross-Functional Collaboration
- Collaborate with cross-functional teams to:
- Resolve technical issues
- Improve product reliability
- Drive operational excellence initiatives
Inventory & Data Management
- Handle material disposition for failed hardware and maintain accurate spare parts inventory tracking.
- Collect and report operational data for global monitoring, reliability analysis, and continuous improvement.
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Qualifications
Essential
- Bachelor’s degree (or equivalent) in electronic or software engineering.
- Proven experience in troubleshooting and repairing complex electronic hardware.
- Proficiency in Linux OS and Microsoft Windows environments.
- Knowledge of high-speed serial data technology and systems.
- Strong technical communication, analytical problem-solving, and team collaboration skills.
- Demonstrated experience handling electronics parts with proper grounding procedures and safety protocols.
Preferred
- Direct experience in emulation hardware support (highly desirable).
- Understanding of:
- Server and network technologies (fundamentals: DNS, DHCP, VPN, TCP/IP).
- Monitoring and automation tools (e.g., scripting, observability frameworks).
- Performance tuning and system observability in hybrid environments.
- Data centre operations experience and familiarity with enterprise security standards (e.g., ISO, NIST, SOC 2 compliance).
- Passion for automation, self-healing architecture, and continuous improvement.
- A valid driver’s license with flexibility to travel on short notice.
- Physical capability to move 50–70 pounds and work in lab/datacentre environments for extended periods.
Why Join Siemens?
Work with purpose: At Siemens Software, flexibility is our way of working—an asynchronous hybrid model built on trust, autonomy, and real impact. As part of a 30,000-strong global team across 200+ countries, you’ll shape tomorrow’s technology, pushing the boundaries of chip, board, and system design.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Grow with real projects and peers:
- Collaborate on ambitious technical challenges with diverse specialists.
- Access a collaborative, flat structure where your voice matters.
- Upskill through global mobility and mentorship programs.
Talented differences create英寸 impact: We are unequalled in our commitment to inclusion. At Siemens, we recognise that “talented differences” deliver better results. We hire for merit, skills, and potential, fostering a culture where innovation thrives. Read more about Siemens’ commitment to equality.
Bring your curiosity, creativity, and technical passion to transform the everyday.
Compensation & Benefits
Salary Range
- £44,200–£68,800, with eligibility for incentive compensation.
- Compensation is customised to your skills, experience, and training.
Employee Benefits
Siemens offers a comprehensive benefit package, tailored by country. Explore options such as:
- Health and wellness programs
- Visit our benefits portal for country-specific details.
Diversity & Inclusion
Siemens is committed to equal opportunities and actively encourages applications from individuals with disabilities. With disabilities and diversity, we believe differently—and excel.
- Personalised accommodations are available during:
- The application process.
- Interviews.
- Performance of essential job roles.
To request specific accommodations for candidacy, please contact us. We are here to facilitate your success.
Siemens Software. Transform the Everyday.
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