Amazon
Enablement Business Partner, EMEA Field Enablement Team
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Enablement Business Partner – Field Enablement (AGS) – EMEA
Join the AWS Global Services (AGS) EMEA Field Enablement team—where we turn bold ideas into real-world learning experiences that drive customer impact across one of the most dynamic sales regions in the world.
About the Role
As an Enablement Business Partner, you will play a hands-on role in delivering and continuously improving enablement programs for EMEA field teams, helping sellers become confident, capable, and customer-ready from day one.
You will collaborate closely with field managers, sales leaders, and cross-functional partners, using data and field feedback to ensure enablement programs land with impact while keeping pace with evolving seller and customer needs.
Key Responsibilities
Enablement Program Delivery & Improvement
- Deliver and refine onboarding and continuous readiness ("always boarding") programs for assigned EMEA field teams
- Ensure sessions run smoothly and are well-liked with clear customer impact
- Facilitate training sessions and workshops aligned with AWS Way of Selling and business priorities
Field Feedback & Insights
- Gather seller and manager feedback to identify program gaps and recommend improvements
- Use performance data to drive continuous optimisation of enablement programs
KPI Tracking & Reporting
- Track and report on program KPIs (e.g., participation, completion, engagement)
- Communicate progress clearly and on time to stakeholders
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Logistics & Stakeholder Coordination
- Coordinate program logistics (schedules, communications, content updates)
- Collaborate with WW Field Enablement, Sales Operations, and other partners to ensure consistency and alignment with broader goals
AI & Sales Tool Adoption
- Support adoption of AI-powered selling tools and help sellers apply generative AI in customer interactions
Content & Resource Development
- Contribute to creating and refreshing enablement content, job aids, and learning resources
Relationship Building
- Build trusted relationships with field managers and sellers through consistent, high-quality delivery
About the Team
The AGS EMEA Field Enablement team is the building behind the builder. We design and deliver learning experiences, tools, and resources that empower customer-facing sellers to drive confidence and competence—helping them discuss the right conversations, with the right customers, at the right time.
We operate at the intersection of strategy and execution, translating:
- Business priorities
- Field insights
- Performance data
Into enablement programs that move the needle.
Our work spans the entire seller journey—from onboarding to mastery—grounded in:
- AWS Way of Selling (AWOS)
- AI-powered selling motions
- Evolving customer and field team needs across EMEA
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Requirements
Basic Qualifications
- Bachelor’s degree (or equivalent)
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience with written and verbal communication and presentation
Preferred Qualifications
- Experience in driving the sales management process
- Experience in a hands-on sales execution role
Our Commitment to Equality & Inclusion
Amazon is an equal opportunities employer. We make recruiting decisions based on your skills and experience, not protected status such as protected veteran status, disability, or other legally protected status.
We’re proud of our diverse workforce, which helps us deliver the best results for our customers.
Amazon takes privacy and data security seriously. For details on how we handle personal data, please review our Privacy Notice.
Accommodations for Applicants
If you have a disability and require support during the application or interview process, visit Amazon’s accommodation page.
If your country/region isn’t listed, contact your Recruiting Partner for assistance.
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