West Midlands Police
Enabling Services Manager (Operations)

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Job Description
Prospective Staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.
Purpose Of The Role
To provide strategic and operational business management support to the operations portfolio ensuring efficient use of resources, effective performance management, and maximisation of income generation opportunities.
The role will act as a key link between operational policing and enabling functions (HR, Finance and Procurement), ensuring that business processes enable frontline delivery without duplication of specialist functions.
Main Role Responsibilities
- Business & Operational Management
- Financial Oversight & Income Generation
- Governance & Compliance
- Stakeholder Management
- People & Resource Coordination
- Continuous Improvement & Innovation
Click here to view the full details of the role including the Essential, Desirable and any educational requirements for the role.
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Hours and Location
Monday to Friday 0700/0800 - 1500/1600. Located at Park Lane, B6 5DL.
Vetting
Successful applicants will be required to pass Management Vetting and Security Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical
Successful applicants will be subject to a medical assessment which may include a drug or hearing test.
Interviews
Interviews will most likely commence towards the last two weeks of August.
Allowances
N/A
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.
It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.


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About Us
West Midlands Police is the second-largest police force in the country, serving the three major cities of Birmingham, Coventry, and Wolverhampton, alongside the districts of Sandwell, Walsall, Solihull, and Dudley.
Against this backdrop, the force handles more than 2,000 emergency calls every day, while patrolling the streets and responding to incidents 24 hours a day, seven days a week. We have made significant improvements in reducing overall crime, improving call response times, and increasing arrest rates. This work can only continue with the right people, therefore as an employer of choice, we are looking for the right people who can serve and protect our communities.
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