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DVLA Enforcement Officer
Here at NSL, we are not just the “parking people”; we are market leaders in our industry. Our team of highly-trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors, including comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
About the Role
Responsibilities
- Liaises with members of the public and provides advice regarding clamping and fines
- Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle
- Works alongside other agencies when required, including the Police, DVLA, and VOSA
- Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available
- Ensures all vehicles and enforcement equipment are serviced and fit for purpose, reporting faults to the Manager
- Completes daily reports regarding activities
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Requirements
- Full UK Driving Licence
- Excellent Communication Skills
- Self-Motivated and Customer-Focused
- Ability to work shifts
- Ability to work on their own initiative
- Previous experience in a similar role would be ideal but not essential
Benefits
- Competitive rates of pay
- Staff benefits including discounts on retail shopping, travel, and socialising, along with health & wellbeing support
- Excellent Reward & Recognition Scheme
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- First-Class Training & Development Opportunities
- Pension Scheme
- Full uniform provided
- Competitive holiday allowance
- Regular overtime (optional)
- Flexible shift patterns
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Why Apply?
To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.
We are an equal-opportunity employer. We consider all suitably qualified applicants regardless of:
- Gender identity or expression
- Ethnic origin
- Nationality
- Religion or beliefs
- Age
- Sexual orientation
- Disability status
- Any other protected characteristic
We recruit and develop our people based on merit and their passion for creating better outcomes. We are committed to fostering an inclusive environment for all employees.
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