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Marston Holdings

Enforcement Officer

Swanland
£29.7k/yr
Posted 6 days ago
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DVLA Enforcement Officer

Here at NSL, we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a critical role by removing untaxed vehicles on behalf of the DVLA.


What does a DVLA Enforcement Officer Do?

  • Liaises with members of the public and provides advice regarding clamping and fines
  • Advises the public on:
    • Payment methods
    • Other issues related to enforcement actions taken on vehicles
  • Works alongside other agencies when required, including the Police, DVLA, and VOSA
  • Deals with public enquiries regarding enforcement actions, ensuring relevant information packs are available
  • Ensures:
    • All vehicles and enforcement equipment are serviced and fit for purpose
    • Any faults are reported to the Manager
  • Completes daily activity reports

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This is a full-time position (42.5 hours per week), offered on a 6-month fixed-term contract.


What do you need to be a DVLA Enforcement Officer?

  • Full UK Driving Licence
  • Excellent Communication Skills
  • Self-motivated
  • Customer-focused approach
  • Ability to work shifts
  • Ability to work independently on own initiative
  • Previous experience in a similar role would be ideal but is not essential

What’s in it for you?

  • Competitive rates of pay
  • Staff benefits designed to suit you, including:
    • Discounts on retail shopping
    • Assistance with travel and socialising
    • Health & wellbeing support
  • Excellent reward and recognition scheme
  • Enhanced maternity & paternity package (subject to eligibility criteria)
  • First-class training and development opportunities
  • Pension scheme
  • Full uniform provided
  • Competitive days’ holiday, including bank holidays
  • Regular overtime (optional)
  • Flexible shift patterns

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** Commitment to Equality & Inclusion **

We are an equal opportunity employer and will consider all suitably qualified applicants regardless of:

  • Gender identity or expression
  • Ethnic origin
  • Nationality
  • Religion or beliefs
  • Age
  • Sexual orientation
  • Disability status
  • Any other protected characteristic

We recruit and develop our people based on merit and passion for creating better outcomes and are committed to fostering an inclusive environment for all employees. INDT

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Skills

Full Uk Driving Licence
Excellent Communication Skills
Self Motivated
Customer Focused
Ability To Work Shifts
Ability To Work On Own Initiative

Location

Swanland, England, United Kingdom

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