Liva Healthcare
Engagement Lead - Primary Care (Part-Time)
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About Us
Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions.
Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale. We recently acquired Momenta, a leading developer and provider of evidence-based, outcome driven, healthy lifestyle solutions that help people negotiate the many day-to-day challenges they face in living healthier lives, with a focus on weight management.
About the role
We believe everyone should have access to high-quality, evidence-based support to improve their health. The Primary Care Engagement Lead plays a vital role in making that happen.
Working closely with GP practices, Primary Care Networks and Integrated Care Boards (ICBs), you'll help ensure healthcare professionals understand our programmes, know which patients are eligible and feel confident referring them. By increasing both the quality and volume of referrals, you'll directly support more people to access life-changing interventions while helping reduce health inequalities across your region.
This is a highly visible role where relationship building, data-driven decision making and a passion for improving patient outcomes come together to make a measurable difference.
As a Primary Care Engagement Lead, you'll become the trusted local expert for our programmes, supporting healthcare professionals and helping them maximise opportunities to improve patient outcomes.
What You'll be Doing
- Build strong relationships with GP practices and primary care teams to increase awareness of our programmes and encourage appropriate patient referrals.
- Educate and support healthcare professionals by delivering presentations, training sessions and workshops, giving them the confidence to identify and refer eligible patients.
- Use referral and outcome data to identify trends, opportunities and areas requiring additional support, helping shape local engagement plans.
- Develop targeted engagement strategies alongside the Key Account Manager to improve referral quality, increase uptake and achieve agreed performance targets.
- Champion equitable access by identifying practices and communities that are currently underrepresented and implementing tailored engagement approaches.
- Represent Momenta with commissioners and ICB stakeholders, presenting referral and outcome data and helping demonstrate the impact of our programmes.
- Provide ongoing support to practices by answering queries, resolving challenges and making the referral process as straightforward as possible.
- Work collaboratively across internal teams, ensuring referral processing, onboarding and communications are accurate, timely and deliver an excellent experience for both practices and patients.
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You’ll have
- We're looking for someone who combines excellent relationship-building skills with a genuine passion for improving healthcare.
- An in-depth knowledge of the programme, with current experience of delivering it to participants and/or engaging healthcare professionals about the programme.
- Experience building trusted relationships with healthcare professionals, ideally within primary care.
- Excellent communication and presentation skills, with the confidence to influence and educate a range of audiences.
- A target-focused approach and experience delivering measurable outcomes.
- An understanding of primary care, referral pathways and the wider NHS landscape.
- Strong analytical skills with the ability to interpret data and turn insight into action.
- Excellent organisational skills and the ability to manage multiple priorities independently.
- Experience using Microsoft Office and CRM systems.
- It would also be beneficial if you have experience within public health, behaviour change or lifestyle services and an understanding of Integrated Care Boards and wider NHS structures.
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You’ll get
This is far more than a stakeholder engagement role.
Every conversation you have with a GP practice, every presentation you deliver and every referral you help generate has the potential to change someone's life. You'll join a passionate, supportive team that genuinely believes in improving health outcomes through evidence-based care, giving you the opportunity to make a measurable impact across entire communities.
You'll have the autonomy to build relationships, influence healthcare professionals, develop innovative engagement approaches and see the direct results of your work through improved patient access and outcomes.
If you're motivated by purpose, enjoy building meaningful partnerships and want to be part of a team making a real difference to people's lives, you'll feel at home here.
At Liva, we are a purpose-driven company; we go to work every day to help people live better lives. Our purpose is in our DNA, and we are always on the lookout for talented people eager to evolve and build a life-changing career within global health tech.
We believe in doing business the right way. Liva is committed to eliminating discrimination and encouraging diversity amongst our workforce. We're committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees.
As a signatory to the Armed Forces Covenant we welcome applications from veterans, service leavers, and military spouses.
Guaranteed Interview scheme - As part of our commitment to the Government Disability Confident Initiative, and the Armed Forces Covenant, we are offering a guaranteed interview scheme to anyone with as disability as defined by the Equality Act 2010, or military veterans, service leavers, and military spouses.
Liva will operate a fair, inclusive and transparent recruitment and selection process. If you require any reasonable adjustments throughout our interview process please let us know and will be happy to accommodate.
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