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Job Description
A bit about the role:
At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.
The Engineering Team Lead is a hybrid leader–engineer who combines technical depth, people leadership, and delivery ownership. You will set the technical direction, develop people, and ensure your team ships reliable, secure, and scalable software that meets business outcomes. You own results end-to-end—from discovery and planning, through delivery and production operations.
At HX, we are a passionate team who deliver our global operations from every corner of the world and our people are instrumental in continuing to inspire this adventure, play their part and deliver on our promise of guest centric and memorable experiences, benefiting the communities we visit, enriching our guests and inspiring a more sustainable world – to change the way they see the world.
Key Responsibilities
Technical Leadership:
- Provide hands-on technical guidance across frontend and backend systems (e.g.,.NET/C#, Node.js, React, Next.js).
- Lead technical discovery, architecture and design reviews, proofs-of-concept, and spikes.
- Champion best practices for performance, security, accessibility, reliability, observability, and documentation.
- Drive clarity on architectural decisions and trade-offs; ensure solutions are scalable and maintainable.
Team Leadership & People Management
- Mentor, coach, and develop engineers across levels; run constructive 1:1s and growth plans.
- Foster a collaborative, inclusive, psychologically safe culture; model excellent communication.
- Collaborate with recruiting on hiring; support onboarding and capability planning.
Delivery Ownership
- Own outcomes. Translate product goals into a realistic, value-led delivery plan; track progress and remove blockers.
- Own quality. Ensure robust testing (unit, integration, e2e), CI/CD, and high code standards through reviews and pairing.
- Own operations. Monitor in production, lead incident triage and root-cause analysis, and implement preventative fixes.
- Own continuous improvement. Balance new feature work with technical debt and platform hygiene.
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Hands-On Engineering
- Contribute to code where it provides leverage (typically 50–70%).
- Set engineering standards via examples, pairing, and high-quality design and PR feedback.
- Guide the team on secure coding, data management, and performance optimisation.
Skills & Requirements
About you:
- Proven experience leading software engineers (people leadership and/or strong technical lead experience).
- Deep understanding of modern web application architecture, APIs (REST/GraphQL), and relational databases (e.g., SQL Server/PostgreSQL).
- Practical experience with cloud platforms (Azure and/or AWS), CI/CD, automation, and observability.
- Excellent stakeholder communication; able to translate technical detail into business impact and vice-versa.
Nice To Have
- A genuine love of software development—curiosity, craftsmanship, and pride in building elegant, maintainable systems.
- Experience with Salesforce (e.g., Core platform, Sales/Service/Marketing Cloud, integrations, or Apex best practices).
- Experience applying AI/ML in engineering workflows (e.g., coding assistants, test generation, anomaly detection, intelligent routing) or product features.
- Background in leading distributed teams and large-scale refactoring or platform modernisation initiatives.
Key Behaviours & Attributes
- Ownership mindset: accountable for outcomes, proactive risk management, and follow-through.
- Pragmatic decision-making with an eye for long-term maintainability and operability.
- High empathy and integrity; sets the tone for collaboration and inclusion.
- Continuous improvement orientation; data-informed and experiment-friendly.
Great Place to Work
- Passionate Explorers: We are proud of our history and are driven to create more.
- ‘Can-Do’ Mindset: We jump-in and proactively contribute to the greater good.
- Supportive and Collaborative Teams: We are curious and generous with our knowledge. We Trust.
- Genuine Interactions: We want all people to be their true selves.
- Humble Leadership: We have a short distance between leaders and teams.
About The Company
Since 1896, HX have championed sustainability in the expedition cruise sector. From launching the world’s first battery-hybrid expedition cruise ships to banishing heavy fuel oil and single use plastics from our fleet. We are at the forefront of driving sustainable practices in expedition cruises that prioritise greener travel.
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For nearly 130 years we have been committed to continuously improving what we do for our guests but also for the people we work with.
We are a group of explorers who want to seek out the very best journeys for our guests but also for ourselves. We take our guests on big life-changing adventures, from the stunning wilderness of the Arctic to the incredible creatures on the Galápagos Islands all on our purpose-built expedition ships. Our HX fleet explore hundreds of destinations in over 30 countries across 5 continents.
Our ambition is strong and lofty – we want to become the number one sustainable expedition brand in the world. But we recognise we need passionate explorers, with can-do mindsets, humble leadership skills which bring people together for genuine interactions in a supportive and collaborative way.
As a newly branded company built on a 130-years heritage, HX is at an exciting new chapter and as we embark on this new journey, we believe your skills and passion could thrive. We are looking for talented explorers who want to join us on our exciting expedition to growth and success. This could include travelling and working in amazing HX hubs both on sea and land. From our impressive new Headquarters in London to our state-of-the-art Customer Service Centre just opened in Prague as well as various offices across Europe, the US and APAC.
One thing you’ll find whether on sea or land is a group of people, all connected with the same mindset and purpose - we want to explore more, champion sustainability and become the world’s very best expedition cruise operator.
- Single-use plastic ban: Hurtigruten was the first major travel company to have removed single-use plastic from its entire fleet and our hotels.
- Hybrid Explorer ships: HX Expedition has two hybrid-electric powered expedition cruise ships that offer a 20% reduction of fuel consumption.
- Beach cleanups: HX Expedition Teams encourage guests to take part in beach clean-ups, which results in several metric tonnes of trash every year being removed.
- HX Expedition Foundation: Our HX Foundation is a dedicated charity supporting local communities and environmental initiatives solely on the areas where HX’s Expedition ships sail, from the Arctic and Alaska to the UK, Galápagos Islands and Antarctica.
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