Potter & Moore Innovations
Enterprise Resources Planning Project Manager
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Company Overview
Potter & Moore is one of the UK's leading beauty and personal care innovators, combining brand ownership, product development expertise and large-scale manufacturing capabilities.
Operating from manufacturing sites in Peterborough and Tiverton, we develop and manufacture over 44 million units annually across skincare, haircare, personal care, wellbeing and baby care categories. Our products are supplied through a diverse business model encompassing owned brands, private label partnerships and contract manufacturing for some of the UK's most recognised retailers and beauty brands.
Our portfolio includes brands such as Emma Hardie, Feather & Down, The Curl Company and Balance Active Formula, alongside long-standing partnerships with major retail customers across the UK and international markets.
Innovation sits at the heart of our growth strategy. We continuously explore emerging consumer trends, ingredient technologies, product formats and sustainability solutions to create products that excite consumers and deliver value for our customers.
As we continue to grow, we are investing in our innovation capabilities and are looking for an experienced Innovation Manager to help shape the future pipeline of products, technologies and customer opportunities across both our Brand and Private Label businesses.
This is a highly visible role offering the opportunity to influence business strategy, work directly with leading retailers and brand partners, and drive the commercialisation of new ideas from concept through to market launch.
Role Description
We are seeking a highly capable ERP Project Manager to lead the delivery and implementation of a pre-selected ERP solution within an FMCG manufacturing environment. With the ERP provider and top line project scope already defined, this role will focus on execution excellence—ensuring the solution is implemented on time, within budget, and fully adopted across the business.
The role requires strong coordination across production, supply chain, finance, commercial and operational teams, ensuring the ERP system supports core processes and drives improved efficiency and visibility.
Main Responsibilities
ERP Delivery & Implementation
- Lead the end-to-end delivery of the ERP implementation based on the agreed scope, design, and vendor partnership.
- Oversee all phases including configuration, integration, testing, data migration, and go-live.
- Ensure alignment with manufacturing processes such as production planning, inventory management, procurement, and shop floor operations.
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Budget and Cost Control
- Manage and track the approved project budget, ensuring tight cost control.
- Monitor actual vs forecast spend, including vendor costs and internal resources.
- Identify and mitigate financial risks.
Timeline & Milestone Management
- Own and maintain the detailed project plan.
- Drive progress across all workstreams.
- Address delays, dependencies, and constraints proactively.
Vendor & External Partner Management
- Act as the primary point of contact for the ERP implementation partner.
- Hold the vendor accountable for deliverables and timelines.
- Facilitate collaboration between vendor and internal teams.
Business Process Improvement & Change Enablement
- Identify opportunities where internal processes can be optimised or redesigned to maximise ERP benefits.
- Work with stakeholders across all areas of the business to review current ways of working and challenge inefficiencies.
- Design and propose improved processes aligned to ERP best practice and business objectives.
- Pilot and trial new processes in controlled environments to validate effectiveness before wider rollout.
- Establish clear success criteria and capture feedback from users during trials.
- Lead the structured rollout of agreed process changes, ensuring clear communication, training, and stakeholder buy-in.
- Embed governance and continuous improvement practices to sustain and enhance process performance over time.
Manufacturing Stakeholder Engagement
- Work closely with Production, Supply Chain, Warehousing, Finance, and Quality.
- Ensure requirements are understood and delivered.
- Facilitate workshops and decision-making forums.
New Product Development
- Lead the implementation and optimisation of the ERP projects module to support New Product Development (NPD) processes.
- Ensure effective structuring and governance of project lifecycles within the system, including stage gates and milestones previously managed outside of the current ERP system.
- Oversee the creation, management, and accuracy of Bills of Materials (BOMs), ensuring alignment with product design and manufacturing requirements.
- Work closely with commercial, product development, and production teams to embed efficient BOM creation and change control processes.
- Drive adoption of the projects module across cross-functional teams to improve visibility, coordination, and time-to-market.
Risk, Dependency & Issue Management
- Identify and manage risks, issues, and dependencies.
- Develop mitigation plans.
- Ensure governance and escalation processes.
Change Management & Adoption
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- Drive user readiness and adoption.
- Support tailored training programmes.
- Ensure minimal disruption during cutover.
Go-Live & Post-Implementation Support
- Plan and execute go-live activities.
- Coordinate hypercare support.
- Capture lessons learned and improvements.
Candidate Description
Skills & Experience
- Proven ERP implementation experience within manufacturing.
- Strong understanding of MRP, production planning, inventory control.
- Vendor management experience.
- Strong project management capability.
- Excellent stakeholder management.
Desirable
- Experience with Epicor.
- PRINCE2, PMP, or Agile certification.
- MES integration experience.
- Change management experience.
Key Competencies
- Delivery-focused
- Strong problem-solving
- Influencing and engagement
- Resilience in operational environments
Who We Are & How We Work
We're a fast-moving, team-first business where the best idea wins regardless of where it comes from. Hierarchy doesn't slow us down - collaboration does the heavy lifting. People here take full ownership of their work, from the spark of an idea all the way through to results on shelf and numbers on a page. There's no passing the baton and walking away; you see it through, you learn from it, and you make it better next time.
We move quickly and adapt without drama. If a problem needs solving, we solve it — we don't wait for the perfect conditions or the perfect brief. That agility isn't just a working style, it's genuinely how we're structured: flexible in how and where we work, lean enough to make decisions fast, and trusting enough to give talented people real responsibility from day one.
This is a place where curious, driven, solutions-focused people do some of their best work — because they're given the space, the autonomy, and the team around them to make it happen. If you're energised by pace, motivated by ownership, and want to feel the direct impact of your work on a brand you're proud of, you'll fit right in.
What We Can Offer You
- Competitive Salary & Benefits: We believe in rewarding the hard work and dedication of our employees with a comprehensive compensation package. Our standard benefits include Life Assurance, Employee Assistance Programme, Employee Benefits Platform to name a few.
- Dynamic Work Environment: Be part of a vibrant, collaborative team where innovation and creativity are encouraged.
- Career Growth: Take advantage of clear career pathways, mentorship opportunities, and the chance to take on new challenges and responsibilities.
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