Change Grow Live
Entry into Service Recovery Worker
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Entry Into Service Worker
Location
Bromley
Contract Details
Fixed-Term Contract until 31st March 2027 Hours Per Week: 37.5
About Change Grow Live
Be the first step towards recovery.
Every person who walks through our doors has a story. Some are taking their first steps toward change while others face setbacks. Compassion, respect, and the opportunity to build a healthier future are what we provide.
We believe in the power of support. As an Entry Into Service Worker, you’ll be pivotal in helping individuals feel understood, heard, and supported during critical moments of their recovery journey.
This isn’t just a job—it’s about being the person who makes a lasting difference.
About The Role
At our Bromley service, you’ll be an active member of the team dedicated to:
- Ensuring individuals access treatment and support swiftly, safely, and effectively.
- Collaborating with recovery coordinators, clinicians, and partner agencies to engage those entering our services.
- Guiding individuals through the initial phases of their treatment journey and connecting them with tailored support.
Your responsibilities will blend direct work with service users, assessments, safeguarding, partnerships, and administration, all with a focus on cultivating positive experiences that encourage sustained engagement.
About You
We’re seeking someone driven and committed to nurturing meaningful relationships from the very first interaction. To excel in this role, you’ll bring:
- Experience working with vulnerable adults, including individuals facing complex difficulties—fields such as substance misuse, mental health, criminal justice, housing, homelessness, healthcare, or community support are highly valued.
- Exceptional communication and relationship-building skills, with an ability to:
- Build trust and rapport quickly.
- Show empathy and understanding at all stages.
- Strong organisational abilities, keen attention to detail, and a professional approach to safeguarding, confidentiality, and boundaries.
- Teamwork—the ability to collaborate effectively within diverse multidisciplinary teams.
- A genuine passion for helping individuals achieve positive and sustainable changes in their lives.
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Key Responsibilities
Direct Service Engagement
- Welcome and engage individuals entering treatment or recovery services.
Assessment & Care Planning
- Conduct screening assessments to gather critical information.
- Support individuals through early-stage recovery, ensuring focused and effective care.
Safeguarding & Support
- Identify safeguarding concerns and complete risk assessments as needed.
- Provide harmless harm reduction advice and interventions.
Casework & Administration
- Maintain accurate, timely, and high-quality case records.
- Collaborate with colleagues and external professionals to coordinate services.
Access to Wider Support
- Help individuals navigate:
- Healthcare services
- Housing and wellbeing support
- Community resources
Approach & Guidance
- Promote person-centred, trauma-informed, and recovery-focused practices throughout all interactions.
Why Join Change Grow Live?
We’re a national organisation driven by a shared purpose: delivering evidence-based and compassionate care that creates long-term, meaningful change.
Our team is passionate about improving lives and strengthening communities. In return, we:
- Support your professional growth with ongoing learning and development opportunities.
- Invest in a collaborative, inclusive culture that prioritizes innovation and improvement.
- Offer a supportive environment where you’re valued and inspired to make a difference.
Full-time hours here equate to 37.5 hours per week, with salaries adjusted proportionately for part-time roles.
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What We Offer
Benefits
- Annual Leave: 25 days plus Bank Holidays (increasing to 30 days with service)
- Wellness Support:
- A paid Wellness Hour each week.
- Access to our Wellness Hub and Employee Assistance Programme.
- Financial Benefits:
- Contributory pension scheme.
- Competitive salary (with London weighting added).
- Development Opportunities:
- Pathways for career growth and professional advancement.
- Culture:
- Focus on inclusion, well-being, and empowerment.
- Incentives & Discounts:
- Access to employee benefits and partner discounts.
Our Commitment
Our Vision by 2030
We strive to empower people through two key ambitions:
-
Built on Evidence and Compassion
- Combine lived experience and innovative practices with expert knowledge to deliver impactful outcomes.
-
Rooted in Communities
- Collaborate with local and regional partners to reduce inequalities and create opportunities through tactical, community-led support.
More Than a Job
We’re committed to valuing our team and volunteers, ensuring a space where everyone feels supported, heard, and encouraged to excel.
Application Notes
Direct applications only – recruitment agencies are not considered for this vacancy.
Visa Sponsorship: This role does not support visa applications or extensions for applicants with time-limited visas.
Early applications are encouraged as we may close this posting quickly based on demand.
When applying, showcase how your skills directly align with the requirements outlined above.
Salary & Scale
- Based on CGL points 23–28: £28,557.79 – £32,802.41
- Outer London weighting: additional £2,250.61
Contact
Informal Discussions: Dawn Evans-Booth 📧 Dawn.Evans-Booth@cgl.org.uk 📱 07435 925447
This position will require an Enhanced DBS check.
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