Coventry City Council
Environmental Case Officer
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
What is the job role?
As an Environmental Case Officer, you will play a key role in tackling waste mismanagement in HMOs across Coventry. You will carry out inspections, investigate complaints, gather evidence, interview witnesses and alleged offenders, and take enforcement action where necessary to secure compliance with legislation.
You will work directly with landlords, tenants, residents, and partner agencies to resolve issues such as fly-tipping, accumulations of waste, vermin infestation, nuisance, and anti-social behaviour arising from poor waste management practices. The role combines investigation, enforcement, problem solving, and education, giving you the opportunity to improve neighbourhoods while helping landlords and tenants understand and meet their responsibilities.
No two days are the same. You may be carrying out inspections, preparing legal evidence, attending court, supporting multi-agency operations, or providing advice to members of the public and elected members.
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We are looking for a proactive, motivated, and resilient individual who enjoys solving problems and making a positive difference in local communities. You will be confident dealing with a wide range of people and able to communicate clearly, professionally, and sensitively, both in person and in writing.
The successful candidate will have strong organizational and investigatory skills, be comfortable working independently and as part of a team, and be able to prioritise competing demands in a busy environment. We are particularly interested in people who can build positive working relationships, influence behaviour, and take a practical approach to achieving compliance.
Experience in environmental health, housing, enforcement, community safety, or a similar regulatory environment would be advantageous, although we also welcome applicants with transferable investigation, compliance, or enforcement skills. You should be comfortable using IT systems and preparing accurate records and reports. GCSEs in English, Mathematics, and a Science subject are essential, while a degree and previous enforcement experience would be beneficial.
The role involves regular outdoor work in all weather conditions and engagement with members of the public, so we are seeking someone who is adaptable, professional, and committed to delivering a high-quality public service.
Who are we looking for?
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.
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Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.
We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
Interview date(s): Late August 2026
About Coventry
Coventry has a proud, innovative, and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant, and diverse.
At Coventry, we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together, and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Coventry City Council Application Process.pdf
- Job Description and Person Specification (ECO) (3).pdf
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