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Environmental Case Officer
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Coventry City Council
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
About the Role
As an Environmental Case Officer, you will play a key role in tackling waste mismanagement in HMOs across Coventry. You will carry out inspections, investigate complaints, gather evidence, interview witnesses and alleged offenders, and take enforcement action where necessary to secure compliance with legislation.
You will work directly with landlords, tenants, residents and partner agencies to resolve issues such as fly-tipping, accumulations of waste, vermin infestation, nuisance and anti-social behaviour arising from poor waste management practices. The role combines investigation, enforcement, problem solving and education, giving you the opportunity to improve neighbourhoods while helping landlords and tenants understand and meet their responsibilities.
No two days are the same. You may be carrying out inspections, preparing legal evidence, attending court, supporting multi-agency operations or providing advice to members of the public and elected members.
Key Responsibilities
- Carry out inspections, investigations, and enforcement actions
- Work directly with landlords, tenants, residents, and partner agencies
- Resolve issues related to waste mismanagement
- Provide education and advice to improve neighbourhoods
- Prepare legal evidence and attend court when necessary
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Requirements
- Proactive, motivated, and resilient individual
- Strong organisational and investigatory skills
- Comfortable working independently and as part of a team
- Ability to prioritise competing demands in a busy environment
- Positive working relationships, influence behaviour, and take a practical approach to achieving compliance
- Experience in environmental health, housing, enforcement, community safety, or a similar regulatory environment would be advantageous
- Transferable investigation, compliance, or enforcement skills
- Comfortable using IT systems and preparing accurate records and reports
- Essential: GCSEs in English, Mathematics, and a Science subject
- Beneficial: Degree and previous enforcement experience
About You
The role involves regular outdoor work in all weather conditions and engagement with members of the public, so we are seeking someone who is adaptable, professional, and committed to delivering a high-quality public service.
Application Information
- All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
- If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
- Need help completing your application form? The Job Shop can support you. You can email them at jobshopemploymentsupport@coventry.gov.uk or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Resourcing@coventry.gov.uk.
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Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Currently in care or have previously been in care
- Consider yourself to be disabled or if you have a long-term health condition
Application Process
For full details on the application process please read the attached document labelled 'Coventry City Council Application Process'.
We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
Interview date(s): Late August 2026
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