Scottish Government
eProcurement Service Delivery Manager. C1
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eProcurement Service Delivery Manager. C1
Join us in a key role where you'll drive continuous improvement across our Purchase to Pay systems and services, helping deliver effective and innovative support across the Scottish Government.
Corporate Operations Directorate, part of the DG Corporate family, leads efforts to enable Scottish Government to operate more effectively and efficiently, supporting both internal teams and public sector organisations who are our shared service customers. Our critical technologies and services underpin operations across government, with a focus on digital transformation, automation and shared services.
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The Purchase to Pay (P2P) Governance team is part of the Corporate Hub Division and is responsible for ensuring the effective operation and ongoing enhancement of purchasing and eProcurement services as well as a number of other platforms and services. Bringing together expertise in service delivery, customer support, service desk operations and eCommerce, the team works closely with stakeholders to deliver efficient, customer-focused services that support organisational priorities.
Reporting directly to the C2 Service Owner, you’ll provide line management leadership to the eProcurement team (4 B3 staff, 2 B2 staff and 2 B1 staff), creating an environment where colleagues can thrive, develop and deliver their best work.
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You will be accountable for the performance, development and wellbeing of your team, while overseeing the optimisation of key Purchase to Pay (P2P) systems and services and driving operational excellence, customer satisfaction and continuous improvement across platforms including:
- PECOS
- Elcom Content Management (ECM)
- Electronic invoicing
- Electronic Purchasing Card (ePC)
- Oracle Cloud
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