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ERP Business Systems Manager
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City of Wolverhampton Council,
ERP Business Systems Manager
Salary - £60,144- £63,535 (Grade 9)
Hours - 37
Contract type - full time, initially a 2 year fixed term
Work Style - Hybrid: working from home with minimum 1 day in a council location (previous applicants need not apply)
ERP Business Systems Manager
Do you want to lead one of the Council’s most critical digital platforms and drive meaningful organisational transformation?
We’re looking for an ERP Business Systems Manager to shape, evolve, and optimise our enterprise systems so they continue to support a modern, efficient, and data‑driven Council.
About The Role
As our ERP Business Systems Manager, you will oversee the strategy, development, and continuous improvement of the Council’s ERP solution and all associated components. You’ll act as the Design Authority for the platform, ensuring that every change, enhancement, and integration aligns with organisational standards, governance expectations, and long‑term direction.
You will lead the ERP Team, provide expert guidance to stakeholders, and maintain strong relationships with suppliers and partners to ensure that the system remains robust, compliant, and fit for the future.
What You’ll Be Doing
- Leading the strategic roadmap for the ERP solution and ensuring alignment with Council priorities and supplier product direction.
- Acting as the authority for architectural and functional changes across the ERP ecosystem.
- Overseeing system configuration, integrations, upgrades, data structures, and security.
- Ensuring the stability, availability, and performance of critical business systems.
- Managing and developing the ERP Team, including recruitment, performance, wellbeing, and continuous professional development.
- Working closely with internal departments and programme teams to support change initiatives and provide expert advice.
- Driving the adoption of automation and improved processes to reduce manual effort and improve efficiency.
- Producing and maintaining documentation covering architecture, processes, compliance, and technical standards.
- Managing risks, issues, procurement, licensing, and supplier relationships.
- Contributing to capital programme planning and managing associated budgets.
About You
You’ll bring strong leadership ability, excellent technical knowledge, and a deep understanding of ERP systems (preferably Agresso).
What You’ll Need
- Significant experience in IT management and governance of ICT solutions.
- Strong understanding of enterprise business processes and ERP systems.
- Experience leading multi‑disciplinary teams and overseeing complex system-related projects.
- Strong analytical, problem‑solving, and decision‑making skills.
- Ability to engage, influence, and collaborate with stakeholders across all levels of the organisation.
- Experience working with integrations, data structures, release management, and technical architecture.
- A commitment to continuous improvement, customer‑centred service delivery, and best practice.
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What We Offer
- A leadership role that shapes how the Council operates through its core business systems.
- Opportunities to innovate, streamline processes, and introduce transformational technologies.
- A collaborative Digital & IT service committed to high standards and forward‑thinking approaches.
- Hybrid working arrangements and a supportive environment where development is encouraged.
Why Join Us?
This is your chance to take ownership of a mission‑critical digital platform and help modernise how services across the Council operate. You will be central to ensuring our ERP solution remains stable, scalable, and aligned to the needs of a changing organisation, while supporting the delivery of better outcomes for staff, partners, and the community we serve.
For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.
Should you wish to discuss this opportunity further, please contact Jai Ghai (jai.ghai@wolverhampton.gov.uk) telephone number 01902 552072.
Closing date: 2nd August 2026
Interviews: Week commencing 10th August 2026
NJC Pay Award for 2026 / 2027:
The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.
For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies, employee benefits and much more please click here.
Our working arrangements
All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.
Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.
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For more information about working for our organisation including the culture of the Council, the Council plan and vision, staff equality forums, core HR policies and much more please click here.
Diversity
We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.
Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.
We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.
As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.
We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here
Recruitment of Ex-Offenders
We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here
Employment Information & Support
If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here
Attached documents
ERP Business Systems Manager 1.doc
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