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Role: ESG Manager
Location
London
Salary
Competitive Salary, car allowance plus benefits
Contract
Permanent
Hours
Monday to Friday – 9am to 5pm (35 hours per week)
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.
By joining us as an ESG Manager, you will play a pivotal role in achieving our vision:
- Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
- Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
- Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
- A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
- Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
- Consistent: We deliver dependable results, building trust with customers and colleagues.
- Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
- Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
At FirstPort we are committed to making a positive difference and contributing to more sustainable ways of living for the benefit of our customers, communities, employees and the natural environment. In 2025, we strengthened our commitment to Environmental, Social and Governance (ESG). We have recently launched a structured multi‑year programme of work to define our ambition and embed ESG further into governance, strategy and operations.
Your Role, Your Impact
As an ESG Manager, you will help translate our ambitions into actionable divisional plans, embedding sustainability into operational processes, decision-making and culture. This role has therefore the potential to achieve real impact for the business, communities, employees and the natural environment and create long-term value. The ESG Manager acts as a trusted advisor to the FirstPort leadership team, ensuring alignment with Group priorities across climate, environmental sustainability and social value.
This role reports operationally to the Divisional Leadership Team with a functional dotted line reporting relationship to the Head of ESG. The role is part of the ESG Steering Group.
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Key Responsibilities
- Lead the implementation of ESG priorities and goals within the division
- Identify environmental and social impacts, risks and opportunities, and support mitigation or value creation
- Drive integration of ESG considerations into operational processes, governance and decision-making
- Monitor, manage and report on ESG performance
- Deliver ESG initiatives that improve environmental performance and social impact
- Provide ESG expertise to support commercial activities, including bids and client engagement as needed
- Promote awareness, engagement and capability-building across the division
Experience required
- Proven experience in ESG, sustainability or related roles within a corporate environment with a focus on carbon accounting, environmental performance management, and/or social value
- Experience translating strategy into operational delivery
- Experience working with data, KPIs and reporting frameworks
- Experience supporting bids, commercial processes or client engagement is desirable
- Experience working in Professional services is advantageous
Skills and Competencies
- Acts as a role model for values and behaviours
- Builds strong, credible relationships across all levels of the organisation to deliver ESG outcomes
- Influences senior leaders and operational teams to embed ESG into decision-making
- Communicates complex topics to varied audiences
- Demonstrates a proactive, solutions-oriented mindset and ownership
- Manages competing priorities and ensures deadlines are met
Technical Skills
- Knowledge of ESG frameworks, standards and reporting requirements (e.g., TCFD, CSRD, SECR, GHG Protocol, SBTi)
- Carbon accounting, environmental data management and/or social value frameworks
- Strong analytical and data interpretation skills
- Understands how ESG drives business value, risk management and competitive advantage
Areas of Responsibility/Accountability
- Strategy Execution & Integration
- Translate climate, environmental and social value objectives into action plans with clear targets and milestones
- Identify, assess and escalate risks and opportunities
- Embed ESG considerations into business processes, including operations, procurement and project delivery
- Act as ESG subject matter expert
- Ensure alignment of sustainability initiatives with other divisional ESG leads and the Group commercial objectives
- Performance & Reporting
- Monitor KPIs and track performance against targets, for example progress against net zero
- Contribute to external disclosures and reporting requirements
- Support carbon footprint measurement, including data collection, validation and analysis
- Embed a culture of continuous improvement and learning
- Initiatives & Value Creation
- Design and drive initiatives that help achieve our ESG goals
- Promote innovation to enhance sustainability performance and efficiency
- Support employee engagement and behavioural change
- Commercial & Business Development Support
- Provide ESG input into bids, proposals and client presentations
- Monitor evolving ESG requirements, trends and client expectations to inform our evolving strategy
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Key Interfaces
- FirstPort exec and SLT
- Head of ESG and Group ESG function
- Operational teams
- Business development team
- Procurement team
- HR/People team (for culture and engagement)
- Finance (for data, reporting and governance alignment)
- External stakeholders, including clients, partners and industry bodies
Qualifications
- Degree (or equivalent) in a relevant discipline (e.g., environmental science, sustainability, or similar)
- Professional membership or certification (e.g., ISEP) relevant ESG or sustainability qualification is desirable
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.
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